UX Researcher

Overview

[REDACTED] is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. [REDACTED] is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

About the Role

You'll be joining [REDACTED]'s UX Research team, supporting various product domains including Core DevOps Workflows, Monetization, Security and Compliance.

We're looking for someone who can ramp up to a highly technical area quickly. You'll lead tactical studies (helping teams make fast decisions) and contribute to strategic research (uncovering user needs and opportunities). This role requires comfort with ambiguity, the a…