UX Research Intern

Location: Gurugram

Team: Product & Design

Duration: 36 Months

About the Role

The UX Research Intern will work closely with the Product and Design teams to improve customer and seller experiences across [REDACTED] platforms. The intern will participate in user research, problem discovery, wireframing, prototyping, and usability testing while leveraging AI-assisted design tools to accelerate design exploration and validation.

Key Responsibilities

• Support the end-to-end design process from problem discovery to solution validation.
• Conduct user research, competitor benchmarking, and usability testing.
• Create user flows, wireframes, prototypes, and high-fidelity designs.
• Collaborate with Product Managers, Engineers, and Designers to solve complex user problems.
• Contribute to and maintain design systems for consistency across products.
• Analyze customer behavior and feedback to identify opportunities for experience improvements.
• Leverage AI-powered design and research tools to enhance design efficiency and experimentation.
• Present design rationale, insights, and recommendations to stakeholders.

Educational Qualifications (Required)

• Pursuing a Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Product Design, Interaction Design, Visual Communication, Computer Science, or a related discipline.
• Final-year students and recent graduates are preferred.
• A portfolio showcasing design thinking, problem-solving ability, and UX/Product Design projects is mandatory.

Candidate Profile (Skills Required)

• Strong product thinking and user-centric mindset.
• Understanding of business goals, customer behavior, and product metrics.
• AI-first approach to design, research, and problem-solving.
• Proficiency in Figma, prototyping tools, and design systems.
• Knowledge of UX research methodologies, usability testing, and information architecture.
• Ability to convert ambiguous problems into structured, intuitive design solutions.
• Strong communication, storytelling, presentation, and stakeholder management skills.
• Curiosity, ownership mindset, and eagerness to learn in a fast-paced environment.

What Makes You a Great Fit

• Passionate about building products that solve real customer problems.
• Comfortable working with data, customer insights, and experimentation.
• Excited about the intersection of AI, design, and product innovation.
• Self-driven, proactive, and willing to take ownership of projects.

What You'll Gain

• Hands-on experience working on one of India's leading e-commerce platforms.
• Exposure to large-scale consumer product challenges and user behavior.
• Mentorship from experienced Product and Design leaders.
• Opportunity to contribute to live projects impacting millions of users.
• Potential consideration for full-time opportunities based on performance.

Portfolio is mandatory. Applications without a portfolio will not be considered. .