UX & Product Designer – Customer Journey Stream
About this role
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📋 Description
- Be responsible for UX across product areas from problem to production-ready solution
- Collaborate closely with Product Management, Engineering, Data and Business teams
- Develop user flows, UX concepts and UI designs for web and mobile across the customer journey
- Formulate measurable hypotheses together with PM and Data and derive design and product decisions
- Design and support A/B tests, experiments and CRO initiatives
- Evaluate impact using relevant UX and business KPIs
- Conduct user research, interviews and usability tests
- Translate insights into concrete product improvements
- Further develop the design system “Pulse” using Figma and Storybook
- Ensure consistency, reusability and accessibility
- Work closely with the frontend guild
- Test new design and prototyping approaches, including AI-supported ones
- Actively contribute to the UX & Product Design practice and help evolve standards and ways of working
🎯 Requirements
- Several years of experience in UX or Product Design, ideally for B2C e-commerce, digital platforms or high-traffic products
- Experience with CRO, A/B testing and hypothesis-driven product development
- Strong skills in Figma
- Experience with design systems and component libraries, ideally Storybook
- Experience with user research, usability testing and analytics
- Good sense for user needs, digital design and consistent customer journeys
- Experience working with cross-functional product teams
- Independent, structured and pragmatic working style
- Excellent German and English skills
- Nice to have: experience with AI-assisted prototyping or design-to-code
- Nice to have: technical understanding of components, design tokens and modern frontend architectures
- Nice to have: knowledge in Accessibility / WCAG or low-code prototyping
- Nice to have: experience in retail or sports environments
🏖️ Benefits
- Flexible working hours
- Mobile office
- Employee discounts
- Additional benefits
- Significant scope for creativity and influence
- Opportunity to actively shape new ways of working
- Close collaboration in autonomous, cross-functional product teams
- Established UX & Product Design practice with shared standards, reviews and a growing design system
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