UX, Product Consultant
About this role
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📋 Description
- Conduct a comprehensive UX and product audit of the client website
- Map and analyze the full customer journey from event discovery to ticket purchase, access, and post-event experience
- Conduct user research, interviews, usability testing, and behavioral analysis
- Improve navigation, event discovery, checkout, conversion, and retention
- Identify product opportunities that strengthen product-market fit and create measurable value for audiences and organizers
- Adapt the product to different markets, cultures, and user behaviors during international expansion
- Translate insights into user flows, wireframes, product requirements, and actionable recommendations
- Collaborate with UI/UX designers and developers to translate ideas into the product
- Define UX priorities based on user impact, business objectives, and growth potential
- Contribute to UX strategy and product development for the upcoming mobile app
- Establish scalable UX principles, processes, and best practices
🎯 Requirements
- Strong experience in UX strategy, user research, and digital product development
- Experience designing or improving consumer-facing digital products and complex user journeys
- Strong understanding of user behavior, conversion optimization, and product growth
- Ability to connect user needs with business and growth objectives
- Experience working with product, design, and development teams
- Experience taking products through growth, product-market fit, or international expansion
- Strong analytical, communication, and problem-solving skills
- Experience with ticketing, events, marketplaces, e-commerce, travel, entertainment, SaaS, or high-growth startups is a strong advantage
- Experience designing for RTL and LTR environments is a plus
- Ability to work independently, challenge assumptions, and turn ambiguity into clear, actionable solutions
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