UX Director (India)

About [REDACTED]

[REDACTED] is a global leader in logistics optimization, with a team of over 1,500 professionals across more than 20 locations worldwide. Our unique business model integrates supply chain consulting, advanced logistics software, 4PL services, and cutting-edge logistics research to deliver innovative and end-to-end solutions.

Our Bangalore office, located in Manyata Tech Park, is one of our newest and most dynamic hubs. Here, we are building a next-generation, AI-driven supply chain product from the ground up. Operating in a hybrid work model, this location offers a unique opportunity to join the development team at an early stage and play a key role in shaping the future of our product and technology landscape.

Job description

Lead the global UX organization through AI-driven transformation, redefining how AI and agentic capabilities shape user experiences, UX practices, and organizational effectiveness while delivering measurable business value. As Head of UX, you are a strategic partner to VP- and C-level leadership, connecting UX strategy with product, technology, and business objectives while championing the value of user-centered design across the organization.

What your new challenge will look like

• Lead a global UX organization of 15-18 people across Europe, India, and external partners, with all UX roles reporting into this position.
• Be based primarily in Bengaluru (other locations possible) and travel regularly between Berlin and Bangalore.
• Own and manage the UX budget, including headcount, tools, and vendor expenses.
• Define and drive a three-year UX vision, with a strong focus on AI and agentic experiences that transform workflows and user interactions.
• Partner with Product Management to identify opportunities where AI can fundamentally redesign and simplify customer workflows.
• Lead the adoption of AI-enabled UX practices…