UX Designer
About this role
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📋 Description
- Own the user experience for [REDACTED]'s healthcare scheduling platform rebuild (codename Phoenix), reporting to Engineering Leadership.
- Lead internal platform audit and customer research (Phases 0-2). Map existing workflows, pain points, and user patterns.
- Provide API design input during backend service group migrations (Phase 3). The REST API shapes should reflect how users actually work.
- Design the complete user experience across two frontend batches: worker-facing (schedule viewing, shift pickup, messaging, push notifications) and admin-facing (template management, schedule building, reporting, compliance).
- Build and maintain the design system and component library.
- Create wireframes, prototypes, and high-fidelity designs. Conduct usability testing to validate decisions.
- Participate in frontend rollout feedback: usability testing with real users during wave rollouts, synthesizing feedback, and iterating on the design.
- Present research findings and design decisions in weekly UX reviews with the Frontend Lead and client product team.
🎯 Requirements
- Strong UX design experience with both web and mobile applications.
- Experience conducting user research and translating findings into product design decisions.
- Experience designing for complex, workflow-heavy applications (scheduling, operations, admin tooling, or similar).
- Experience with legacy system transformation: understanding existing workflows well enough to redesign them without losing what works.
- Ability to design for systems involving APIs and data integrations, with an understanding of how backend structure impacts UX decisions.
- Proficiency with Figma or similar design tools.
- Strong communication skills. You will present research findings and defend design decisions to both engineers and client stakeholders.
- Must have shipped meaningful design work in the last 2 years.
🏖️ Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
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