UX Designer

Job Description

About [REDACTED]

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That's where we come in. [REDACTED] is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, [REDACTED] AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We're a Series C company backed by top-tier investors, with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like [REDACTED], Uber, Siemens, and PepsiCo leverage [REDACTED] to deliver AI that works.

The Opportunity

We're looking for a Designer Who Codes that obsesses over the details that make complex tools feel effortless. You'll work on our LLM platform, creating functional features and refining them into intuitive, polished experiences. Most engineering teams treat UX refinement as an afterthought squeezed between feature work. We have a dedicated role for it because we believe the difference between "works" and "delightful" is what separates good products from great ones. You'll have the space to really care about craft.

We're a technical team building for technical users. Your job is to make the experience of using our product enjoyable!

What You'll Do:

Own the "feel" of the product end to end

User Research

• Identify pain points
• Watch real users struggle in Fullstory, identify friction points, and fix them

Design Solutions

• Prototype interaction alternatives rapidly (in Figma or code) to test different approaches -…