UX Designer

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📋 Description

• Participate in the entire product development process, from brainstorming to launch
• Partner with stakeholders and executives to capture strategic ideas and turn them into clear hypotheses
• Define problems, target customers, business cases, and evidence requirements
• Plan and run high-volume discovery research with customers and prospects, including interviews, workshops, concept tests, and usability sessions
• Work with Stakeholders, Sales, and Customer Success to recruit research participants
• Synthesize findings into concise, decision-ready insights
• Create interactive prototypes, clickable concepts, and functional proof-of-concepts using AI-assisted tools
• Apply UX judgment to flows, information architecture, and interaction design
• Collaborate with developers to distinguish prototype-grade from production-ready work and hand off cleanly
• Validate willingness to adopt and pay, define success signals, and track validation results
• Present evidence-based recommendations to leadership
• Clarify exploratory prototypes and coordinate with Sales and Legal on NDAs, disclosures, and expectations
• Keep Sales informed about research findings and customer-safe communications
• Lead a small cross-functional team by setting priorities, cadence, and working agreements
• Share frequent brief readouts and build reusable templates, scripts, and prototype patterns
• Avoid customer-specific solution customization, integrations, implementations, roadmap commitments based solely on PoCs, and production code shipping

🎯 Requirements

• Strong business thinking: markets, buyers, pricing, and ROI, not just usability
• Demonstrated rapid prototyping ability, including fluency with AI-assisted building tools
• Hands-on discovery research experience and comfort talking directly with customers and prospects, including senior stakeholders
• UX and product design fundamentals, with a portfolio or examples of shipped work
• Product management experience or equivalent: scoping, prioritization, and stakeholder management
• B2B SaaS experience, especially enterprise software
• Comfort working in or alongside a live codebase
• Experience leading small teams without formal authority
• Ability to challenge senior leaders when evidence does not support an idea

🏖️ Benefits

• Competitive salaries
• Competitive benefits
• 401k
• Generous PTO
• Team building activities

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