UX Designer

Are you an experienced UX Designer looking for your next contract role?

Your new company

[REDACTED] are delighted to announce their partnership with a Victorian Government Corporation! The opportunity will see you joining a passionate team environment within a successful and well-known organisation based in Melbourne with a flexible working environment.

Your new role

As the Digital User Experience Designer, you will lead the design and continuous improvement of customer and employee experiences across web, mobile and other digital platforms.Working closely with product owners, technology teams and business stakeholders, you will:

• Champion user-centred design and ensure the customer perspective remains central to digital initiatives.
• Plan and facilitate user research, usability testing, contextual inquiries, focus groups and stakeholder workshops.
• Create user journeys, personas, wireframes, prototypes, information architecture and content strategies.
• Translate user experience designs into final user interface designs.
• Conduct heuristic reviews to identify usability issues and improvement opportunities.
• Use customer feedback, research, testing and performance data to improve digital products and services.
• Design inclusive experiences that meet web, mobile, accessibility and brand standards, including WCAG 2.0 AA.
• Establish meaningful measures to demonstrate improvements in user experience.
• Maintain clear project documentation using Confluence.
• Build strong relationships and influence stakeholders across the organisation.

What you'll need to succeed

To be successful in this role, you will have extensive experience as a User Experience Designer across digital products and platforms, including web, mobile, BPM and CRM. You’ll also need;

• Experience delivering significant digital customer experience initiatives involving consultation, engagement and organisational change.
• Strong capability in user research, usability testing and workshop facilitation.
• Experience developing wireframes, personas, behavioural specifications and prototype concepts.
• Knowledge of responsive design methods and product design.
• Experience using visual design and prototyping tools.
• Practical experience with Jira and Confluence.
• The ability to translate user experience concepts into final user interface designs.
• An understanding of agile, scrum and continuous improvement approaches.
• Strong stakeholder management, communication and influencing skills.
• Excellent organisation and time-management skills, with the ability to manage competing priorities and tight deadlines.
• Strong analytical, problem-solving and attention-to-detail skills.

What you'll get in return

• Work across a diverse portfolio of digital platforms, products and services.
• Lead meaningful user research and customer experience improvements.
• Collaborate with experienced product, technology and business teams

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

[REDACTED] appreciates the importance of workforce diversity and inclusion. We are an equal opportunities employer and have policies, procedures and relationships in place to promote our understanding of all forms of diversity.#3017340