UX Designer III, ProServe – Strategic Partners

At [REDACTED], we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

UX Designer III, ProServe – Strategic Partners

Introduction to the team

[REDACTED]’s B2B design team creates innovative, relevant, and cohesive experiences across brands, devices, and platforms, partnering closely with product, account managers, content, research, integration team members, solution architects, and engineering to deliver high-quality traveler and partner experiences.

We’re looking for a UX Designer III to join the B2B Experience Design (XD) team in support of ProServe, our white-label template product that powers strategic partners’ travel experiences across multiple segments, with a variety of brand configurations and customizations layered on top of [REDACTED]’s B2B platform. This role will be dedicated to one to two of our strategic ProServe partners — think airlines, financial institutions, and loyalty programs — and will span both the earliest, most exploratory stage of the partnership and the detailed work of shipping it.

You’ll spend part of your time painting a picture of what’s possible: pitch-ready concepts, mockups, and vision narratives that help a partner see a future state before it’s been built. You’ll spend the rest of your time turning that vision into real, shippable experiences — end-to-end flows, detailed specs, and a design that holds up to a high quality bar all the way through launch. Both halves matter equally in this role.

In this role, you will

• Partner directly with product managers, account managers, integration team members, solution architects, and engineers to shape and deliver end-to-end experiences for your assigned strategic partner(s).
• Create concept pitches, vision narratives, and high-fidelity mockups that help partners see and buy into a future state, drawing on agency-style storytelling and presentation craft.
• Move fluidly between exploratory vision work and detailed design delivery — sketches, wireframes, flows, prototypes, and production-ready UI — without losing quality bar in either mode.
• Present design work directly to partner stakeholders with confidence and polish, adapting the story for a partner audience versus an internal one.
• Apply and extend design system patterns across our evolving B2B Design System (B2BDS) as well as EGDS, [REDACTED]’s broader design system, where relevant, balancing platform consistency with partner-specific brand configurations and customizations.
• Specify and quality-check implementation details — primary flows, states, edge cases, accessibility, and design system usage — and stay engaged through development hand-off and launch.
• Collaborate across a broader cross-functional team, building trusted working relationships with product, account managers, content design, research, integration team members, solution architects, and engineering.
• Use qualitative and quantitative insight, competitive context, and partner feedback to sharpen design direction and defend design decisions.

Experience and qualifications

• A UX Designer III with strong end-to-end experience: comfortable framing a strategic vision as well as executing detailed, production-ready design delivery.
• Design agency background, or equivalent experience pitching concepts and vision work directly to clients or partners.
• A portfolio with high polish — strong visual and interaction design craft, and clear storytelling about the problem and the solution.
• Confident and articulate presenting your own work to partner stakeholders, including in higher-stakes or executive settings.
• Skilled at working across a full team — product managers, account managers, integration team members, content design, research, solution architects, and developers — without needing heavy direction.
• Able to think through detailed interaction behavior, component usage, edge cases, and exceptions, not just high-level concepts — and produce developer hand-offs that are clear, complete, and easy to build from.
• Expert in Figma and modern UX workflows for prototyping, collaboration, and design communication.
• Experienced working within design systems and reusable components, and comfortable adapting them for partner-specific brand requirements.
• Grounded in human-centered design and motivated by high-quality customer and partner experiences.
• Bachelor’s degree or equivalent experience in Graphic Design, Visual Communication Design, User Experience, or a related field is applicable.

Working model

• Location: Chicago, IL.
• This role is expected to work in person with the team at least 3 days per week.
• This role is dedicated to ProServe strategic partner work and is not intended to rotate across unrelated workstreams.

#LI-DNI

The total cash range for this position in Chicago is $128,000.00 to $179,500.00. Employees in this role have the potential to increase their pay up to $205,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

[REDACTED] offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at [REDACTED] at [REDACTED].

Accommodation requests

[REDACTED] is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at [REDACTED].

About [REDACTED]

[REDACTED] includes three flagship consumer brands - [REDACTED], [REDACTED], and [REDACTED] - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at [REDACTED] will always come from [REDACTED]'s Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. [REDACTED] does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is [REDACTED]. The official place to find and apply for roles is [REDACTED].

Equal Opportunity

[REDACTED] is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.