UX Designer Consultant

Brussels, BE
Full-Time
Posted 2 days ago

About this role

Mission Overview:

We are seeking a talented UX Designer for a consultancy mission at a client site, representing [REDACTED]. In this role, you will be responsible for designing and optimizing a new website in accordance with the design system of the Social Security. You will translate user needs into user-friendly, accessible, and consistent digital solutions.

Key Responsibilities:

  • Evaluate, simplify, and improve existing communication channels, such as correspondence, emails, and web content.
  • Conduct and analyze user research through interviews, surveys, focus groups, and usability testing.
  • Map the user experience and customer journey for citizens, employers, and other target groups.
  • Organize and facilitate workshops to gather user insights and identify improvement initiatives.
  • Research and evaluate new communication channels and digital services.
  • Create wireframes, prototypes, and UX recommendations to support development projects.
  • Ensure compliance with accessibility guidelines (WCAG) and consistent application of the design system.

Why Join [REDACTED]:

As a consultant at [REDACTED], you will engage in dynamic projects that offer a variety of challenges across different client environments. This role provides turbo-charged learning opportunities and broad experiences that will enhance your professional development. We are committed to your career growth within our framework, and being a

If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at [REDACTED] Career Portal.

Duration: 16/11/2026 - 31/12/2027 14 months • (full time)

Skills required:

  • Analyse van gebruikersgedrag, gebruikerstesten en gebruikersonderzoek - Level: Confirmed - Most recent: Any time
  • customer journey mapping - Level: Confirmed - Most recent: Any time
  • Designsysteem Sociale Zekerheid en/of Overheidsdiensten - Level: Junior - Most recent: Any time
  • Facilitatietechnieken voor workshops, interviews en focusgroepen - Level: Confirmed - Most recent: Any time
  • figma - Level: Confirmed - Most recent: Any time
  • UX Design & Research en/of service design - Level: Expert - Most recent: Any time
  • WCAG & digitale toegankelijkheid - Level: Confirmed - Most recent: Any time

Language requirements:

  • Dutch
    • Level Native
  • English
    • Level Passive knowledge
  • French
    • Level Passive knowledge

Benefits & Perks

Learning opportunities

Recommended Skills for this Position

User Research
Usability Testing
Journey Mapping
Design Systems
Accessibility Design
Wireframing
Prototyping
Facilitation
Service Design
Qualitative Research Methods
Customer Experience (CX) Design

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