UX Designer – AI

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📋 Description

• Own UX activities from discovery through validated design for assigned AI Forge capabilities and workflows
• Translate complex software-lifecycle activities into usable product experiences
• Design human-AI interactions communicating system status, sources, assumptions, confidence, limitations, and recommended next actions
• Create user flows, journey maps, information architectures, wireframes, interactive prototypes, and production-ready interface designs
• Plan and conduct user interviews, workflow observations, usability studies, concept tests, and design validation
• Design review, approval, correction, comparison, versioning, feedback, and exception-handling experiences
• Partner with product managers to clarify user problems, refine requirements, prioritize opportunities, and define measurable experience outcomes
• Collaborate with engineers to evaluate feasibility, resolve tradeoffs, support implementation, and assess delivered quality
• Contribute reusable components, interaction patterns, content guidance, and accessibility standards to the AI Forge design system
• Use AI-enabled research, prototyping, synthesis, and design tools while independently validating outputs
• Document design rationale and communicate recommendations to technical leaders, delivery teams, and stakeholders
• Work on AI Forge, [REDACTED]’ platform for AI-enabled software production and sustainment across the software lifecycle

🎯 Requirements

• Bachelor’s degree in user experience, interaction design, human-computer interaction, visual design, a related discipline, or equivalent practical experience
• Three or more years of professional experience in UX design for complex digital products
• Portfolio demonstrating end-to-end product thinking, including discovery, problem framing, interaction design, prototyping, validation, iteration, and shipped outcomes
• Strong knowledge of user-centered design, interaction design, information architecture, visual hierarchy, responsive design, and usability principles
• Proficiency with Figma or comparable design and prototyping tools, including components, variants, libraries, and developer handoff
• Experience designing data-rich, workflow-heavy, enterprise, developer, or business applications
• Experience conducting practical user research and translating findings into clear product decisions
• Working knowledge of accessibility and inclusive design, including WCAG-informed practices
• Ability to reduce technical complexity without hiding information users need to make sound decisions
• Strong written, visual, and verbal communication skills and ability to explain design decisions using evidence
• Ability to work independently and collaboratively in a fully remote, cross-functional environment
• US Citizenship with ability to obtain Federal Government clearance
• Preferred: experience designing AI-assisted, generative-AI, agentic, recommendation, automation, or decision-support experiences
• Preferred: understanding of human-AI UX considerations such as uncertainty, explainability, controllability, trust calibration, error recovery, provenance, feedback, and human oversight
• Preferred: experience prototyping AI interactions and testing ideal paths and failure states created by variable model outputs
• Preferred: experience with developer tools, software engineering platforms, DevSecOps products, enterprise SaaS, or technically complex systems
• Preferred: familiarity with software development concepts, APIs, version control, requirements management, testing, CI/CD, cloud environments, or product analytics
• Preferred: experience designing for regulated, security-conscious, government, or mission-oriented environments

🏖️ Benefits

• Comprehensive medical, dental, and vision insurance starting the first of the month after joining
• 401(k) plan with immediately vested employer contributions; no matching required
• Generous paid time off (PTO)
• One additional day of paid wellness leave per calendar year
• Ten federal holidays
• Pet insurance
• Tuition reimbursement
• Internal training programs
• Company-sponsored industry certifications
• Team building activities
• Community volunteering
• Quarterly HQ days
• Wellness events
• Happy hours
• Family fun events

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