UX Design Strategist

Tokyo, Japan, JP
Posted 1 month ago

About this role

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, [REDACTED], saw the potential to transform how we work. Fast forward to today — [REDACTED] stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Workflow Design Studio – Service Designer/UX Design Strategist

Solution Consulting (pre-sales)

Location: Tokyo (Japan)

The Team

The Workflow Design Studio reimagines customer experiences to drive innovation. The Studio is a specialized team of Service Designers, Developers, and Architects practicing Design Thinking who work with our customers and colleagues during the pre-sales process to co-create innovative solutions to key business challenges. Following a human-centred approach to innovation, the Studio draws from the diverse skill sets of each member to integrate the needs of people, the possibilities of technology, and the requirements for business success.

The Role

Your sweet spot is the intersection of human needs and business impact. You thrive in a fluid work environment, and are a self-motivated partner, leader and hands on maker. You enjoy a highly collaborative team environment, working across a variety of industries, and can synthesizing diverse perspectives.

You'll leverage [REDACTED]'s Now AI Platform to co-create transformative solutions with enterprise clients.

What you get to do in this role:

  • Work with sales team…

Benefits & Perks

Flexible hours
Remote-friendly

Recommended Skills for this Position

Service Design
Design Thinking
Human-Centered Design
UX Strategy and Management
AI-Augmented Design
Human–AI Interaction (HAX) Design
Journey Mapping
Stakeholder Communication and Influence
Workshop Facilitation
Storytelling for UX
Presentation and Communication Skills for UX
Prototyping
User-Centered Design
Interaction Design
Systems Thinking
CX (Customer Experience) Mapping
Ethical AI Design
Inclusive Design
Accessibility Design

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