UX Design Manager

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like [REDACTED].

Leads a UX design team in delivering high‑quality, user‑centered digital experiences across products and platforms. This role provides strategic direction for user experience initiatives, oversees design execution, and collaborates closely with product and engineering leaders to ensure cohesive, intuitive, and accessible solutions. Maintains a strong hands‑on design presence while guiding team development, design standards, and user research practices.

Key Responsibilities

• Lead and manage a team of UX designers, setting clear expectations, providing coaching, and ensuring high‑quality design output.
• Define UX strategy and design direction for products, features, or digital programs in alignment with user needs and organizational goals.
• Oversee and contribute to UX design deliverables, including user journeys, workflow diagrams, wireframes, prototypes, high‑fidelity UI designs, and accessibility considerations.
• Ensure user research activities—such as interviews, usability studies, concept testing, and analytics analysis—are effectively planned, executed, and incorporated into decision‑making.
• Maintain and evolve design systems, ensuring consistent patterns, components, and standards across digital products.
• Partner with product management, engineering, and business stakeholders to shape requirements, prioritize work, and ensure successful design implementation.
• Drive…