UX Design Lead

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📋 Description

• Own the end-to-end user experience for [REDACTED], from initial access and onboarding through application deployment and ongoing platform use
• Analyze technical and operational processes to identify unnecessary steps, manual dependencies, user friction, and automation opportunities
• Design workflows for IAM, access control, RBAC, provisioning, application onboarding, environment selection, and CMMC requirements
• Partner with platform engineers, security personnel, Product Management, and technical leadership to ensure technically viable experiences aligned with backend constraints
• Facilitate stakeholder discussions and drive alignment across organizational or technical boundaries
• Translate technical requirements into user journeys, process flows, wireframes, prototypes, and implementation-ready specifications
• Establish and maintain UX patterns, reusable components, design standards, and documentation across the [REDACTED] portal
• Conduct user research and usability testing with internal and external tenants
• Provide front-end engineers with clear specifications and assets
• Use AI-assisted tools to accelerate research, validate workflows, stress-test designs, develop technical requirements, and create scoped implementation assets
• Contribute limited front-end artifacts such as design tokens, CSS variables, and component specifications
• Ensure accessibility and applicable Section 508 standards
• Balance user needs with security, compliance, technical feasibility, maintainability, and mission requirements

🎯 Requirements

• 7+ years of experience in UX design, product design, service design, or a related discipline
• Experience leading complex end-to-end design efforts
• Experience improving workflows involving business processes, technical constraints, organizational behaviors, or system architecture
• Experience designing complex enterprise, SaaS, PaaS, developer, cybersecurity, or other technically sophisticated products
• Ability to create user flows, journey maps, process diagrams, wireframes, prototypes, and high-fidelity designs
• Experience partnering with software engineers and technical stakeholders to translate designs into implementation-ready requirements
• Working understanding of HTML, CSS, responsive design, APIs, and component-based front-end development
• Experience developing or maintaining design systems, reusable components, design tokens, or similar standards
• Experience conducting user research, usability testing, and stakeholder interviews
• Ability to communicate design decisions and tradeoffs to technical and non-technical audiences
• Strong problem-solving skills and ability to independently identify ambiguity, investigate underlying causes, and drive decisions
• U.S. citizenship required
• Ability to obtain and maintain the clearance or access required to support Department of War customers

🏖️ Benefits

• Equal employment opportunity commitment
• Application assistance for applicants with disabilities
• Colorado applicants may redact age-identifying information without penalty

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