UX Design Associate

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📋 Description

• Lead user research to uncover pain points in the human-AI relationship
• Create journey maps that clarify multi-step agentic reasoning for end users
• Design dynamic interaction patterns for AI latency, ambiguity, and error states
• Facilitate workshops and usability tests with creative technologists and AI engineers
• Design human-in-the-loop hand-off moments requiring human validation
• Advocate for accessibility, ethical design, and inclusive intelligence
• Shape human-centered design perspectives for agentic AI
• Use clear storytelling to inspire alignment across the design lifecycle from discovery to delivery

🎯 Requirements

• UX / experience design or a related field, with a strong portfolio of enterprise or innovation-studio projects
• Deep understanding of user-centered design, interaction design, and usability testing methods
• Comfortable facilitating co-creation sessions and presenting to clients
• Direct experience with AI, agentic AI/UX and data-driven design is preferred
• A POV on how AI can drive human-centered design and co-creation
• Experience with emerging AI assistants, including [REDACTED], [REDACTED], [REDACTED], and [REDACTED]
• Fluent in [REDACTED] or [REDACTED], or similar prototyping tools
• Experience working with developers and product managers to translate research into delivery
• Excellent communication skills in English

🏖️ Benefits

• Discretionary annual bonus program based on performance
• Medical and dental coverage
• Disability benefits
• Retirement benefits
• Paid leave
• Paid time off
• Be Well programs supporting financial, mental, physical, and social health
• Certifications with [REDACTED], [REDACTED], and [REDACTED]
• Coaching and hands-on learning experiences
• Personalized development goals and continuous feedback
• Flexible, supportive, hybrid-friendly culture

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