UX Copywriter – Specialist

Anywhere
Fully Remote
Full-Time
Posted 2 months ago

About this role

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📋 Description

  • Own the copy inside the app: write and iterate UX microcopy for specific flows — sign-up and KYC/verification, the send-money flow, recipient management, transaction and payment status, fee and rate displays, error and empty states, and push/in-app notifications.
  • Propose specific UX alterations backed by evidence — pinpointing screens where wording drives drop-off, confusion or support tickets, and shipping clearer, more confident alternatives.
  • Partner with product managers and designers to write copy for new features and to define A/B test variations, then read the impact on conversion, completion and comprehension.
  • Keep language plain, consistent and compliant across every screen, in a way that works for a multilingual, multicultural audience.
  • Extend that voice into marketing: performance ads, landing pages, email, blog/SEO, app store listings, and campaign messaging for corridor launches, promotions and seasonal peaks (Eid, Diwali, Christmas).
  • Work with Compliance so every financial promotion is clear, fair and not misleading, within FCA guidelines.
  • Maintain and evolve our tone-of-voice guidelines and copy library.

🎯 Requirements

  • [2–4]+ years of copywriting experience, with proven UX/product writing in a mobile-first product.
  • A portfolio showing before/after UX copy changes and the impact they had — not just marketing samples.
  • Exceptional written English and a sharp eye for grammar, clarity and detail.
  • The ability to write plainly about money, fees and financial concepts without jargon.
  • Comfort working at pace across multiple products and markets, and taking feedback well.
  • An instinct for how tone shifts across cultures and audiences.
  • Nice to have Experience writing regulated financial or payments copy (familiarity with FCA financial promotions rules).
  • SEO copywriting experience: additional languages relevant to our corridors (e.g. Urdu, Bengali, Hindi, French, Arabic, Spanish).
  • Understanding of the remittance or migrant/diaspora customer.

🏖️ Benefits

  • Five (5) days working - Saturday & Sunday OFF (All [REDACTED] offices accross the globe)
  • Free Food Facility (Liaison Office - Kharian, Pakistan only)
  • Free official transport (Liaison Office - Kharian, Pakistan only)
  • Free Hostel/Executive Accommodation (Liaison Office - Kharian, Pakistan only)
  • Provident Fund ([REDACTED] all Pakistan Offices only)
  • Interest-Free Loans ([REDACTED] all Pakistan Offices only)
  • Advance salary facilitation ([REDACTED] all Pakistan Offices only)
  • Overtime (All [REDACTED] Offices across the Globe, as per policy)
  • Medical and Life Coverage ([REDACTED] all Pakistan Offices only)
  • Health Insurance (Overseas Offices)
  • Pension contributions (UK, Ireland, and Australia)
  • EOBI & PESSI ([REDACTED] all Pakistan Offices)
  • Night Shift Allowance ([REDACTED] all Pakistan Offices)
  • Annual Leaves (All [REDACTED] Offices across the Globe, as per policy)
  • Sick and Casual Leaves ([REDACTED] all Pakistan Offices)
  • Wedding Leaves ([REDACTED] all Pakistan Offices)
  • Umrah and Hajj Leaves ([REDACTED] all Pakistan Offices)
  • Bereavement Leaves (All [REDACTED] Offices across the Globe, as per policy)

Benefits & Perks

Health insurance
Remote-friendly
Flexible hours
Annual bonus

Recommended Skills for this Position

UX Writing
Mobile UX Design
Cross-Functional Collaboration
Data-Driven Design
Interaction Design
Error Message Design
Onboarding Experience Design
User-Centered Design
Human-Centered Design
Design Systems
Inclusive Design
Learnability Design

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