UX Content Design

London, GB
Posted 3 weeks ago

About this role

About us

We are champions of rail, inspired to build a greener, more sustainable future of travel. [REDACTED] enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with [REDACTED] 🚄

Now Europe's number 1 downloaded rail app, with over 125 million monthly visits and £5.9 billion in annual ticket sales, we collaborate with 270+ rail and coach companies in over 40 countries. We want to create a world where travel is as simple, seamless, eco-friendly and affordable as it should be.

Today, we're a FTSE 250 company driven by our incredible team of over 1,000 Trainliners from 50+ nationalities, based across London, Paris, Barcelona, Milan, Edinburgh and Madrid. With our focus on growth in the UK and Europe, now is the perfect time to join us on this high-speed journey.

UX Content Design at [REDACTED]

As a UX Content Designer, you'll provide great in-product content for travellers—at the right time and in the right way. Our app and web products solve big challenges for people on the move, but you'll cut through the complexity and communicate with clarity and care.

You'll craft content strategy using our brand's tone of voice to support and delight people. And since our product shows up in over 40 countries, you'll think deeply about how the content you create might localise.

You'll report to the Lead Content Designer (ex [REDACTED], [REDACTED], [REDACTED]), who'll support you with your priorities and career growth. You'll also be part of a multi-disciplinary UX team, co-designing new features and making existing ones work better for people. You'll work closely day-to-day with UX Designers and Re…

Salary Range

50,000 - 55,000 GBP annually

Benefits & Perks

Health insurance
Dental insurance
Learning budget
Hybrid work
Stock options
EV scheme
Extra festive time off
Family-friendly benefits
Work from abroad policy

Recommended Skills for this Position

On-Brand and Inclusive UI Writing
Data-Driven Design
Design Systems
Usability Testing
Behavioral Design
Human-Centered Design
Journey Mapping
Accessibility Design
Inclusive Design
Interaction Design
Stakeholder Communication and Influence
Human–AI Interaction (HAX) Design
User Research
Sustainability Design

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