User Experience (UX) Designer

What the Role Does:

Turn complex ideas into intuitive, engaging digital experiences that make a difference.

[REDACTED] is looking for a creative, detail-oriented UX/UI Designer to join our Design team. In this role, you will transform user needs and business objectives into thoughtful, visually compelling digital experiences that help millions of customers navigate our products and services with confidence.

From initial wireframes and interactive prototypes to polished user interfaces, you'll help shape how customers interact with [REDACTED]'s digital platforms. Working closely with designers, developers, and cross-functional teams, you'll bring ideas to life, contribute to our evolving design system, and explore new approaches to visual design and usability. If you enjoy balancing creativity with practical problem-solving, have an eye for design details, and thrive in a collaborative environment where your work has a meaningful impact, we'd love to hear from you.

This is a full-time, permanent position working 37.5 hours per week, with the option to work hybrid from our Edmonton, Alberta office.

What You’ll Do:

• Design intuitive, user-centered digital experiences, taking concepts from initial wireframes and interactive prototypes through to polished, high-fidelity UI mockups
• Create visually compelling interfaces using thoughtful typography, iconography and layout while maintaining consistency with [REDACTED]'s design standards
• Apply design principles to develop solutions that balance customer needs, usability, and business objectives
• Create clear design specifications, implementation plans, and documentation that supports seamless web development
• Utilize AI design workflows and emerging tools to accelerate ideation, create rapid prototypes and explore design solutions to enhance the efficiency and quality of the design process
• Translate product requirements and creative direction into practical, engaging design solutions across [REDACTED]'s websites, products, and services
• Partner with the Design Manager and Product Owners to execute project plans, incorporate feedback, and deliver high-quality work
• Contribute to the evolution of [REDACTED]'s design system by developing reusable components, UI elements, and visual design guidelines
• Explore and experiment with emerging design approaches, including Material Design 3, type styles, icon systems, and visual styles
• Support design initiatives across multiple product areas, including international platforms, customer experience improvements, and new product launches
• Manage multiple design priorities within an Agile environment, meeting timelines while maintaining quality and attention to detail
• Gather and interpret customer feedback through surveys, usability research, and other methods to identify opportunities to improve digital experiences
• Collaborate with Design, Product, Development, and other teams to ensure designs align with user expectations and organizational goals

What You Bring:

The Essentials

• Post-secondary education in User Experience (UX) Design, User Interface (UI) Design, Graphic Design, Digital Media, Human-Computer Interaction or an equivalent combination of education and practical experience
• Understanding of user-centered design principles, with the ability to translate user needs, behaviours, and motivations into effective digital solutions that support business goals
• Proficiency in creating wireframes, user flows, interactive prototypes, and high-fidelity interface designs
• Strong visual design skills, including an understanding of typography, colour, layout, iconography, and visual consistency
• Experience using modern design and prototyping tools such as Figma, Adobe Creative Cloud, or comparable platforms
• Strong written and verbal communication skills, including the ability to clearly present design concepts, explain decisions, and document requirements
• Excellent organizational and time management skills, with the ability to manage competing priorities, meet deadlines, and deliver within Agile workflows
• Ability to work independently, take ownership of deliverables, and follow through on commitments while remaining open to feedback and creative direction
• A keen eye for detail and a commitment to creating polished, accessible, and user-friendly digital experiences
• Strong interpersonal skills, adaptability, and a collaborative approach to working with designers, developers, and cross-functional partners
• Analytical thinking and creative problem-solving skills, with the ability to evaluate design challenges and recommend practical solutions

The Nice to Haves (Great if you have it and we’ll help you learn if you don’t)

• Familiarity with AI-assisted design and rapid prototyping tools, such as Claude Design, Claude Cowork, Figma Make or similar technologies
• Experience conducting or supporting user research, usability testing, surveys, and customer feedback analysis to inform design decisions
• Knowledge of Google Material Design or other contemporary design frameworks and visual design trends
• Experience creating, maintaining, or contributing to design systems, component libraries, and reusable UI patterns

Compensation:

Range: $55,000 - $75,000 CAD

Placement within the range is based on relevant experience, demonstrated skills, unique qualifications, and alignment with the role’s scope and impact. In addition to base compensation, [REDACTED] offers a comprehensive and competitive Total Rewards program.

Why You Should Join the [REDACTED] Team:

• Excellent total compensation package
• Comprehensive health and dental benefits, plus an additional Health Care Spending / Personal Spending Account
• Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
• Three weeks paid vacation, plus bonus personal days
• Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
• Company share plan
• Free catered lunches for the entire office
• Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
• Work alongside talented, driven colleagues in a culture focused on quality, reliability, innovation, and growth
• Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
• Free and easily accessible parking
• Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
• Hybrid working arrangements for that balance between getting work done at home and engaging with others in the office

Who We Are:

Join one of the fastest growing companies in Canada! [REDACTED] is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At [REDACTED], we foster a collaborative and inclusive learning culture that values excellence. Apply today and become a part of our exciting journey!

How to Apply:

Apply for this job here or submit your application through our Careers page at [REDACTED].

We thank all applicants; however, only those selected for an interview will be contacted.

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