User Experience Lead, Recruitment Automation

The role

We're looking for a seasoned user experience architect to own product design for Chatbot experiences that make recruiters' life easier and help companies provide an exceptional candidate experience. This is a hands-on role and you will be responsible for end-2-end product design for products, provide strategic design leadership, define product design paradigms, and be an advocate for the users and customers.

Responsibilities

• Lead the design of core products that include conversational chatbots, interview scheduling, recruitment automation, and generative AI solutions.
• Take hands-on ownership of strategic design projects, overseeing the entire product design lifecycle from discovery, roadmap prioritization, problem definition to validation, implementation, measurement, and continuous improvements.
• Define core user experience principles to create intuitive and self-service recruitment workflows and automation journeys. You know what UX deliverables to choose to get ideas across, build consensus and translate complex (and often ambiguous) product/business/user needs into design solutions through you vast array of toolkit that includes: journey maps, information architecture, wireframes, UX patterns, prototypes, and UI design.
• Help shape the long-term design vision while ensuring the regular delivery of high-quality products.
• Represent design and be a champion for design thinking across the organization, participate in customer interactions, facilitate workshops and strategy discussions, present at company all hands, and identify opportunities for cross-functional collaboration.
• Strive for design excellence across the org, improve design operations, proactively seek and provide constructive feedback, help build a strong design culture.
• Be par…