User Experience Designer

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

About the role:

Do you enjoy creative problem solving in a customer-driven environment? Then we invite you to join our dynamic [REDACTED] Studios team as a User Experience Designer. We're looking for a dynamic UX Designer skilled in crafting seamless, user-centered digital experiences for [REDACTED]'s consumer and small business financing brands.

As a UX designer you'll work on the entire design process from the initial stage of understanding customer and business needs, to the final stage of post-release performance metrics. You will help facilitate internal client kickoffs, user research scoping and design review meetings with cross-functional teams: ​​Product, Software Engineering, and Marketing.

You will be responsible for delivering journey maps, wireframes, prototypes, and reviewing and contributing to the work of your design peers. You will provide insights leveraging AI as appropriate to uncover unique experience perspectives and work practices. By utilizing industry standards, competitor research, user research, performance data, wireframes, prototypes, and usability testing you'll communicate and sell ideas with the end goal of making a positive impact on the way customers experience [REDACTED]'s businesses.

Responsibilities:

• Perform desk and user research including competitor analysis, heuristic evaluation, interviews, contextual inquiry and usability testing
• Map user experiences including journey maps and service blueprints, analyzing and identifying pain points from the users' perspective based on research
• Collaborate on business problem statements, requirements,…