UI/UX Specialist – Journeyman

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📋 Description

• Plan and conduct user research with mission owners, operational users, and program stakeholders
• Analyze user needs, business processes, pain points, accessibility considerations, and mission workflows
• Translate research findings and functional requirements into user flows, journey maps, wireframes, mockups, and interactive prototypes
• Design intuitive and accessible interfaces for complex accession-processing and mission-support workflows
• Develop and maintain reusable UI components, interaction patterns, style guidance, and design-system documentation
• Collaborate with requirements analysts on usability and accessibility considerations, user stories, and acceptance criteria
• Work with software developers to translate approved designs into functional web interfaces
• Assist with front-end implementation and provide design guidance throughout development
• Review interfaces for visual accuracy, usability, responsiveness, consistency, and accessibility
• Define usability and accessibility acceptance criteria
• Conduct accessibility evaluations using manual reviews, automated testing tools, keyboard testing, and assistive technologies
• Support Section 508 and Government-approved accessibility standards compliance
• Plan and facilitate usability testing, prototype reviews, sprint demonstrations, and user-validation sessions
• Document user feedback, identify usability concerns, and recommend prioritized improvements
• Support user acceptance testing and verify delivered interfaces meet approved requirements
• Collaborate with development and testing teams to resolve usability and accessibility defects
• Improve the usability, accessibility, navigation, and organization of the user collaboration platform
• Support responsive design across desktop, laptop, tablet, and mobile environments
• Contribute interface guidance and visual content to user guides, job aids, release notes, and training materials
• Maintain design files, research findings, accessibility results, prototypes, and documentation in approved repositories
• Participate in Agile planning, backlog refinement, sprint reviews, demonstrations, retrospectives, and release-readiness activities
• Promote user-centered design, inclusive design, and continuous improvement throughout the software-development lifecycle

🎯 Requirements

• Active Secret clearance or higher
• Bachelor’s degree in human-computer interaction, design, computer science, or a related field, or an equivalent permitted by the applicable labor category
• At least six years of relevant professional experience
• Experience planning or conducting user research and translating findings into actionable design recommendations
• Experience designing and helping implement web user interfaces
• Experience evaluating web interfaces for accessibility
• Experience developing user flows, wireframes, mockups, prototypes, or reusable interface patterns
• Ability to translate complex mission workflows and business requirements into intuitive user experiences
• Ability to define and evaluate usability and accessibility acceptance criteria
• Ability to support user-validation activities and incorporate stakeholder feedback into design improvements
• Ability to collaborate with users, requirements analysts, developers, testers, trainers, and Government stakeholders
• Strong visual communication, analytical, problem-solving, facilitation, and technical documentation skills

🏖️ Benefits

• Equal Employment Opportunity and Affirmative Action employer
• Authorization for [REDACTED] to share submitted resume and personal information with subsidiaries, affiliates, and teaming partners for consideration for this and comparable positions

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