UI/UX Specialist, Human-Centered Design

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📋 Description

• Provide subject matter expertise in UX design, offering strategic guidance grounded in Human-Centered Design and design thinking methodologies
• Create and deliver a User Experience (UX) Research Plan and Outcomes for each use case
• Facilitate discovery activities, to include generative research with users and business stakeholders
• Partner with other Product Teams to ensure that the new tool or service fits into the existing structure
• Lead the design and development of user interfaces for various applications
• Provide clear and actionable interface design specifications to development teams
• Communicate research findings through a variety of formats to maximize relevance and impact
• Perform requirements analysis based on User Experience Research, obtaining stakeholder input from internal users and external users
• Develop User Personas to represent user types that have wants and needs of our applications and products
• Create Customer and User Journey Maps and capture related data
• Collaborate with cross-functional teams, including product owners, developers, and other designers
• Conduct usability testing sessions to gather feedback on designs and apply results to refine designs
• Establish and uphold design standards across project components
• Collaborate with cross-functional teams to ensure seamless integration of UI/UX designs

🎯 Requirements

• 9+ years of related experience
• Proven experience in designing dynamic forms with a strong emphasis on intuitive user experience and efficient design
• Extensively experienced in creating CSS cards and drag & drop functionality
• Experience on UX strategy, user researcher, user interviews, surveys, and usability study
• Builds personas, user journey map, empathy maps
• Experience on UX analysis to conduct competitive analysis, market assessments and heuristic evaluations
• Extensive hands-on experience in developing and testing wireframes and prototypes
• Detailed knowledge of Section 508 requirements, and experience designing interfaces to be 508 compliant
• MA/MS plus 10+ years of general experience in information systems with 8+ years of specialized experience or HS (16+ years), AA/AS (14+ years), BA/BS (12+ years), Doctorate Degree/Ph.D. (9+ years)
• Experience in front-end development and specifically in ReactJS and JavaScript development
• Familiarity with UX, information architecture, content strategy, and best practices in health literacy and user centered design
• Experience in software engineering and design architectures
• Experience working with tools like Jira, Confluence extensively for work item tracking and documentation
• Experience working in an agile environment with a knowledge of SAFe
• Understanding of Agile methodologies.

🏖️ Benefits

• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts
• Dental plan options
• Vision plan
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• Full flex work weeks where possible
• A variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• 15 days of paid leave per calendar year to be used for vacations, personal business, and illness
• 10 paid holidays per year
• The [REDACTED] Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees
• Short and long-term disability benefits
• Life insurance
• Accidental death and dismemberment insurance
• Personal accident insurance
• Critical illness insurance
• Business travel and accident insurance