UI/UX Research Expert

At [REDACTED], the ICT arm of the [REDACTED] Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the [REDACTED] Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At [REDACTED], we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. [REDACTED] Technologies S.A. seeks a highly motivated and experienced UI/UX Research Expert to support the UI/UX design.

Responsibilities:

• Plan, coordinate, and conduct UX research activities to support the evolution of the Portal;
• Collect user needs and expectations using qualitative and quantitative research methods, including surveys, user interviews, usability testing, and observational studies;
• Analyse and synthesise research data into clear UX findings, evidence‑based recommendations, and outcome reports;
• Identify user experience issues and opportunities, propose improvements, and support their implementation;
• Collaborate closely with Analysts to support solution requirement elicitation through validated user insights;
• Work closely with the software development team to ensure research findings are properly interpreted and implemented;
• Support the evaluation and validation of information architecture, navigation structures, and user interfaces;
• Translate research insights into user flows, wireframes, mockups, and prototypes to support testing and validation;
• Contribute to and support the application of UI/UX guidelines, usability standards, and best practices;
• Coordinate acti…