UI/UX Designer

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📋 Description

• Define platform-wide UX strategy and design standards
• Design the GMS RCM management console and unified operating experience
• Create experience profiles for different user personas and operational roles
• Design dashboards, scorecards, KPI views, work queues, alerts, and workflow experiences
• Design AI-assisted user journeys including copilots, chat interfaces, recommendations, and approval workflows
• Create workflow visualizations for claims, denials, AR, coding, billing, and client operations
• Design human-in-the-loop review and approval experiences for AI-generated actions
• Develop wireframes, mockups, prototypes, and design systems
• Conduct persona mapping, journey mapping, and workflow analysis with business stakeholders
• Design responsive experiences
• Collaborate with engineering teams to ensure implementation fidelity
• Support usability testing and continuous experience optimization
• Establish design governance standards and accessibility requirements

🎯 Requirements

• Minimum of THREE (3)+ years of overall work experience.
• Skills related to: Enterprise UI/UX design , Human-centered design methodologies , User journey mapping and service design , Dashboard and analytics experience design , Workflow-driven application design .
• AI assistant and conversational UX design , Information architecture and navigation design and Design systems and component libraries
• Knowledge of Figma, Adobe XD, Sketch, or equivalent tools
• Data visualization and KPI presentation
• Personal development and role-based experience modeling
• Usability testing and user research
• Accessibility (WCAG) standards
• Responsive web application design
• Experience designing AI-enabled business applications
• Experience designing enterprise applications
• Experience building complex workflow-oriented platforms
• Strong portfolio demonstrating dashboard and operational application design
• Experience working with product and engineering teams in Agile environments
• Experience translating business requirements into intuitive user experiences
• Experience designing role-based experiences and permissions-aware applications
• Understanding of modern UX patterns for analytics, workflow, and AI-enabled systems.

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

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