Technical Product Manager

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📋 Description

• Guide the continual improvement and integrity of [REDACTED]'s online student and educator applications and platforms
• Collaborate with technical and non-technical internal stakeholders and understand products' fit within the U.S. PreK-12 education market
• Work with Product Management, Content, Learning Design, UX Design, Engineering, and QA teams to influence ideas and drive product improvements
• Manage technical requirements throughout the software development lifecycle
• Become a subject matter expert on the platform and technology behind the company's software solutions
• Influence and help manage product roadmaps and backlog
• Understand business goals, customer-facing team needs, market challenges, technical constraints, dependencies, risks, and roadmap progress
• Define and prioritize product features and improvements into releases
• Drive releases through user stories in cross-functional collaboration
• Create and manage user stories, acceptance criteria, epics, bug tickets, and product documentation
• Maintain a prioritized backlog and troubleshoot, prioritize, and assign bug tickets
• Manage the scope and contents of each monthly release
• Identify improvements and escaped defects based on user personas and expected user experience
• Experiment with tools to improve requirements definition and share findings
• Prepare and publish product release notes
• Demonstrate and explain features and functionality to stakeholders
• Create and maintain Help Center articles, user guides, personas, use cases, feature briefs, and related product documentation

🎯 Requirements

• Bachelor’s degree
• At least four (4) years of experience in technical product management
• Experience working throughout the entire software development lifecycle with UX designers, software developers, and QA engineers as a product manager or product owner
• Experience as a product manager for online SaaS products is preferred
• Ability to think critically and creatively when faced with competing priorities, feature development challenges, and release-blocking issues
• Strong organizational skills and attention to detail with the ability to meet deadlines
• Excellent written, verbal, and presentation communication skills for technical and non-technical audiences and customers
• Expertise working with [REDACTED]'s Jira software is preferred
• Reliable cable or fiber-optic broadband connection with minimum speeds of 10 Mbps download and 5 Mbps upload for remote work
• Active participation in video-based interviews and ongoing virtual meetings with camera on
• Use of note-taking tools, reference materials, or AI-powered tools during interviews or selection activities is prohibited unless prior written approval is obtained
• Must contact Talent Acquisition in advance to request medical, accessibility, or other accommodations if needed

🏖️ Benefits

• Remote First work environment with flexibility to balance work with life
• Home or remote office setup reimbursement
• Equal opportunity employer

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