Technical Product Manager (m/f/d)

Job Description

Company Description

Our brand [REDACTED] entered the life of Košice region in 2006 under the name of T-Systems Slovakia and ever since has been inextricably linked with the region when became one of the founding members of Košice IT Valley. We have managed to grow from scratch to the second largest employer in the eastern part of the country with more than 3900 employees. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative information and communication technology services.

Job Description

Purpose

You ensure operational excellence, technical stability, and continuous improvement across our LMS/LXP ecosystem. As the technical and functional go-to person, you translate business needs into scalable platform solutions, connect learnings across initiatives, and improve the user experience for HR, business stakeholders, editors, and learners. The role combines hands-on platform ownership with technical product thinking, governance awareness, and strong stakeholder coordination.

This role is execution-driven and operationally focused:

• ~60% Platform Operations & Excellence
• ~20% Technical Product & Governance Topics
• ~20% Stakeholder Enablement & Coordination

WHAT WILL YOU DO?

Platform Operations & Excellence (~60%)

• Own and manage day-to-day operations of our LMS/LXP environment
• Ensure system stability, performance, data quality and strong user experience
• Apply a user-centric perspective when configuring content, workflows, and learning solutions
• Identify improvement opportunities and continuously enhance platform usability
• Recognize best practices across projects and apply them efficiently across initiatives
• Act as technical and functional system owner and main contact for IT security issue resolution
• Ensure timely communication of platform updates and system enhancements to segment editors
• Support customers in designing and implementing learning solutions

Technical Product & Governance (~20%)

• Translate business and HR requirements into pragmatic, scalable technical solutions
• Coordinate platform integrations (e.g., Teams, APIs, external providers)
• Manage governance and compliance processes (e.g., PSA/PSI, works council topics)
• Bring operational insights into roadmap, development, and prioritization discussions
• Support and execute platform migration activities if required

Stakeholder Enablement & Coordination (~20%)

• Act as trusted partner for HR, IT, Social Partners, and business stakeholders
• Drive topics forward with ownership, structure and follow-through
• Coordinate with internal IT units and external vendors
• Ensure alignment and smooth execution across initiatives
• Engage executive-level stakeholders with clear and effective communication

Qualifications

YOU WILL SUCCEED IF YOU:

• Strong technical affinity and ability to understand system architecture and integrations
• Experience with LMS and/or LXP platforms (Super/admin experience preferred)
• Experience rolling out IT systems or modules in corporate environments, including data security and works council requirements
• Ability to connect concepts across projects and scale proven solutions
• Clear ownership mindset and willingness to actively drive improvements
• Structured, reliable, and solution-oriented working style
• Motivation to continuously optimize user experience and platform performance
• Confident in cross-functional collaboration (HR, IT, Social Partner, Business)
• Strong user-centric mindset with the ability to improve platform usability, content structure, and learning experience
• Strong AI literacy and ability to leverage AI tools for platform optimization, process efficiency, and learning solution design
• Fluent in English and German (minimum C1 level)

Additional Information

WHY SHOULD YOU CHOOSE US?

We believe in balance between work and personal life. An attractive and extensive work-life balance portfolio guarantees lasting motivation for employees and thus a better quality of life, promotes physical and mental well-being and contributes to a positive work environment. All this with the aim of providing more freedom in reconciling work, career growth, private life and individual lifestyle. Therefore we offer to our employees over 25 different benefits to improve their personal and professional life in these areas:

• Financial benefits
• Benefits with focus on learning and development
• Benefits with focus on health and sport
• Benefits with focus on family and work – life balance
• Other benefits

For more information about our benefits click to Benefits

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2200 € /brutto.

Additional information

• Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

Roles & Responsibilities

• Strong technical affinity and ability to understand system architecture and integrations
• Experience with LMS and/or LXP platforms (Super/admin experience preferred)
• Experience rolling out IT systems or modules in corporate environments, including data security and works council requirements
• Fluent in English and German (minimum C1 level)

Requirements

• Own and manage day-to-day operations of our LMS/LXP environment
• Ensure system stability, performance, data quality and strong user experience
• Translate business and HR requirements into pragmatic, scalable technical solutions
• Act as trusted partner for HR, IT, Social Partners, and business stakeholders