Tech Writer UX Senior Associate (Hyderabad)
About this role
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At [REDACTED] we help [REDACTED] users and customers solve problems and achieve their goalsall while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us
As a Technical Writer UX Senior Associate, you will create and maintain content for various [REDACTED] Ads Help Centers within our scope. This includes internal and external help pages and the [REDACTED] Developer Sites. Here is a preview of content that we own and manage: [REDACTED] Ads Help and [REDACTED] Search Central for Developers
Technical Writers educate and empower both external and internal [REDACTED] users by understanding existing knowledge base articles, tech tips, and release notes; while working closely with a diverse group of stakeholders from across the business. Drawing from a wealth of resources and established practices to translate product concepts into concise, explicit, and digestible content.
Position Responsibilities
Technical Writers will:
- Work with a team that manages various [REDACTED] Ads Help Center articles, developer sites, and other content sources
- Take up requests to create or edit content through a lifecycle of drafting, coding, revising, and various stages of peer and quality editorial reviewsself-managed in an internal ticketing system, while guaranteeing accuracy, efficiency, and completeness
- Work with a diverse group of stakeholders, including engineering and product leads and team members to create clear and compelling written and visual content, while strictly adhering to [REDACTED]s style guide and content models
- Review user-submitted feedback, fix broken links and missing language translations, and update product terminologies
- Submit drafts and pre-published content to Senior Technical Writers for peer review and QA audit, while ensuring that work is up to standard with style, grammar, and process guides
- Liaise with different departments including agencies that produce multimedia conte .
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