Tax Innovation - UX Experience Design - Senior Manager

Industry/Sector

Not Applicable

Specialism

Design

Management Level

Senior Manager

Job Description & Summary

The Opportunity

As a Tax Innovation - UX Experience Design - Senior Manager, you will focus on creating and enhancing the overall experience that users have when interacting with a product, system, or service. Within our Tax practice, you will be at the forefront of developing innovative software solutions that meet the evolving needs of clients. As a Senior Manager, you will leverage your skills and professional networks to deliver quality results, motivating and coaching teams to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while developing and sustaining diverse and inclusive teams.

In this role, you will define the experiences which solve core business problems by applying systems thinking and user research practices to create differentiated technology experiences. You will identify and understand the core problems to be solved, document business workflows, think creatively on solutions, validate outcomes , share alternative perspectives, and act on feedback. Directing teams through complexity, you will demonstrate composure in ambiguous and challenging situations. Your commitment to excellence will contribute to the success of our firm, as you deepen and evolve your skills with a focus on staying relevant in the ever-changing landscape of user experience design.

Responsibilities

• Shaping intuitive product experiences by translating user needs, behaviors, and intent into simplified workflows
• Defining adaptive product interactions and behaviors that extend beyond traditional interfaces
• Applying systems thinking skills to enhance user interaction and satisfaction
• Utilizing analytical thinking to identify and address user experience challenges
• Conducting user research and…