Staff User Experience Designer

The Staff User Experience (UX) Designer will lead high profile projects for the [REDACTED] security software platforms. As the Staff UX Designer, you will be responsible for creating exceptional user experiences, developing design strategies, as well as mentoring and guiding the UX team in executing design projects

You will work within product teams and collaborate closely with stakeholders, including product managers, developers, domain specialists, and a content writer to shape the overall user experience vision and ensure it aligns with business objectives

Support the Manager of UX Product Design in shaping the overall UX design vision, strategy, and roadmap for product experiences, considering user needs and business goals

Work with UX researchers to identify usability testing initiatives and analyze feedback to inform design decisions to continuously enhance the user experience

Provide mentorship, coaching, and design leadership to UX designers, sharing expertise, raising design quality, and supporting professional growth through guidance and collaboration

Support the UX design practice by actively seeking process improvements, driving productive change, and running exercises to encourage widespread UX adoption

Serve as a trusted UX expert across product teams, providing guidance on user experience best practices, design system standards, and research-backed recommendations

Work on product roadmap initiatives, as well as being proactive in identifying UX enhancements within products; creating validated improvement suggestions that can be added to the product roadmap

Lead the design process, including user-centric design thinking, ideation, wireframing, prototyping, and user testing

Illustrate design ideas using storyboards, process flows, and sitemaps

Design intuitive and visually compelling user interfaces, utilizing the Shield [REDACTED] Design System, as well as identifying improvements to align with the overall user experience strategy

Evolve company design language and standards

Conduct and synthesize research activities when needed, while collaborating with dedicated UX Research specialists to plan, execute, and analyse studies that inform design decisions and reduce product risk

Facilitate cross-functional workshops to define project strategy, measurable success goals, and ideation sessions to ensure the product team are engaged, heard, and aligned to a common product outcome and shared vision

Work closely with product managers, product owners, developers, and other stakeholders to understand business requirements and technical constraints to ensure the successful implementation of design solutions that align to users needs

Drive alignment across teams by identifying opportunities to standardize experiences, reduce design debt, and establish scalable UX practices that improve consistency and efficiency across the [REDACTED] product portfolio

Communicate and collaborate with marketing, sales, support, and executive management to maintain trusted relationships and encourage feedback avenues

Advocate for user-centred design principles, promoting a culture of user empathy across the organization

Keep abreast of developments in the sector of User Experience and Cyber Security, by pro-actively researching online material and attending courses and conferences (a generous training budget is provided)

Challenge your self-development by identifying and setting strategic goals towards sectors and professional skills you wish to improve upon

Lead the adoption of AI-enhanced design practices, leveraging emerging tools to accelerate discovery, design, prototyping, and delivery. Produce developer-ready outputs, interactive prototypes, and AI-generated implementation assets that improve handoff quality, reduce development effort, and accelerate product delivery