Staff Product Manager, Retailer & App Experience

About [REDACTED]

[REDACTED] is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At [REDACTED], we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

The Discovery pillar's mission is to make it easy and delightful for retailers to find brands and products their customers will love. This role owns the vision for how retailers experience [REDACTED] across our app and across the core components of the buying journey.

We are looking for an experience PM with strong design taste and a track record of leading work across teams at a scaled consumer company. You will set the north star for the [REDACTED] mobile app and for the shared components that underpin the buying experience on [REDACTED] (e.g., product and brand tiles, product grid, filters, and global navigation), and you will make sure the work that many contributing teams do adds up to one cohesive experience.

What you’ll do

• Own the vision and strategy for the [REDACTED] app, grounded in what retailers want and say about it.
• Review app work across teams to ensure a cohesive experience that meets our app goals, and monitor the app's metrics.
• Own the vision for our core buying-journey components, including product tile, brand tile, product grid, filters, and global navigation, and set how they work across surfaces.
• Define the metrics that quantify the impact of experience improvements, and build a shared view of impact across contributing teams.
• Partner with design, engineering, and PM leaders across Discovery and other pillars to make shared components scale across surfaces.
• Serve as the subject matter expert for the components you own, partnering with teams that build on them to reach better solutions more efficiently.
• Represent the app and experience strategy to senior leadership.

Qualifications

• 7+ years of product management experience, including ownership of complex, scaled user-facing experiences, ideally at a marketplace or e-commerce company.
• Strong design and UX craft and taste, with a point of view on what great looks like.
• A track record of leading work across multiple teams you did not manage, and bringing them toward one vision.
• Deep expertise in your product area and a reputation as a collaborative partner that other teams seek out.
• Analytical skills: you define success metrics and quantify the impact of experience changes.
• Platform thinking: you think beyond the use case in front of you to how a solution scales across other experiences.
• Experience with design systems, mobile apps, or discovery experiences (search, browse, filters) is a plus.
• Comfortable working with AI tools and thinking about how they change the way product teams work.

Salary Range

San Francisco, CA: The pay range for this role is $220,000 - $302,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid [REDACTED] employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at [REDACTED]

• Flexible paid time off, plus company-wide recharge days
• Paid parental leave up to 16 weeks
• Comprehensive health coverage, with options varying by location
• Fertility and family-building benefits through [REDACTED], including a lifetime reimbursement allowance
• Mental health support and coaching through [REDACTED]
• Stipends to support your professional development, wellness, and work from home needs
• Employer-sponsored retirement plan, dependent on country of employment

[REDACTED] was founded in 2017 by a team of early product and engineering leads from [REDACTED]. We’re backed by some of the top investors in retail and tech including: [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], and [REDACTED]. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about [REDACTED] and our customers, you can read more on our blog.

[REDACTED] provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

[REDACTED] is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form ([REDACTED])

Privacy

For information about the type of personal data [REDACTED] collects from applicants, as well as your choices regarding the data collected about you, please visit [REDACTED]’s Privacy Notice ([REDACTED])