Staff Product Manager

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📋 Description

• Own the roadmap for the Food Access & Benefits pod end-to-end, from discovery through launch and iteration
• Become an expert in the Food & Food Benefits ecosystem through research, interviews, and relationships with thought leaders
• Translate complex operational workflows and multi-party requirements into scalable, repeatable product capabilities
• Design and advocate for the member experience
• Partner with Engineering, Partnerships, and Operations to define systems architecture for configuring, launching, and managing benefits programs at scale
• Balance client-driven timelines with scalable platform development
• Design and own product systems for configuring, launching, and managing benefits programs for members and clients
• Build tools and workflows for Client Success, Partnerships, and Clinical Operations
• Partner with product marketing and commercial teams on go-to-market for new services
• Set strategy for the Food Access & Benefits pod with autonomy and alignment with the CPO and cross-functional leadership
• Advocate for operational scalability and configurability
• Influence adjacent pods and platform architecture across the broader member journey
• Contribute to cross-pod planning and portfolio prioritization

🎯 Requirements

• 7+ years of product management experience, with meaningful time spent in B2B or B2B2C environments where you owned operationally complex product areas
• A track record of launching new products or service lines end-to-end — not just iterating on existing features, but standing up net-new capabilities in complex operational environments
• Direct experience working alongside Implementation, Operations, or Client Success teams to build products that real operational users depend on
• Experience building and launching products in close partnership with commercial and go-to-market teams — including enablement, rollout planning, and post-launch iteration
• Experience in AI-enabled product development processes and tools
• Operational fluency in complex, multi-party service programs
• Structured problem-solving and ability to document requirements clearly and manage dependencies explicitly
• Ability to work comfortably with ambiguity in new service areas
• Data-driven execution and use of metrics
• Experience with benefits management platforms, employer health benefits, or government health program operations (nice-to-have)
• Exposure to food retail, food ordering, or supply chain partnerships in a digital health or consumer health context (nice-to-have)
• Passion for addressing chronic challenges associated with providing low income populations with proper food access and nutrition programs

🏖️ Benefits

• Remote-First Company
• Unlimited PTO
• Flexible & remote location
• Healthcare Coverage (Medical, Dental, Vision)
• 401k & bonus
• Registered Dietitian Sessions

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