Staff Product Manager – Moderation

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📋 Description

• Identify [REDACTED]’s highest-impact opportunities to evolve community enforcement and moderator workflows, and turn them into a clear product strategy and roadmap
• Lead zero-to-one development of LLM-powered moderation experiences
• Build understanding of moderators, community members, and healthy community dynamics and translate insights into product experiences
• Define success metrics and model/product evaluation criteria connecting user value, community health, and [REDACTED]’s broader strategy
• Evaluate AI/ML quality, including precision, recall, error costs, coverage, latency, failure modes, human review, and feedback loops
• Assess ecosystem tradeoffs across community health, moderator trust, user trust, safety, and product quality
• Partner with Engineering, Data Science/ML, Design, Safety, Consumer, and senior leaders to drive execution
• Communicate strategy, decisions, tradeoffs, and learning to executive stakeholders

🎯 Requirements

• Staff-level product experience owning meaningful consumer surfaces or systems with measurable user impact
• Exceptional product sense across user intuition, problem framing, prioritization, UX judgment, and product taste
• Track record leading ambiguous zero-to-one or major product-evolution work from strategy through launch and learning
• Experience building AI/ML-powered products, with fluency in model evaluation and product/model tradeoffs
• Strong analytical judgment, including defining metrics, interpreting evidence, and changing direction when needed
• Excellent cross-functional leadership with Engineering, Data Science/ML, Design, Safety, and partner teams in ambiguous, technically complex spaces
• Experience with community, social, creator, UGC, trust/safety, or moderation products
• Experience with ML-heavy consumer surfaces or policy-sensitive AI experiences
• Experience replacing mature systems with a new product paradigm in complex, matrixed organizations

🏖️ Benefits

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave
• Equity in the form of restricted stock units
• Medical, dental, and vision insurance
• Opportunity to opt out of AI interview recording, transcription, and summarization

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