Staff Product Designer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, [REDACTED], saw the potential to transform how we work. Fast forward to today — [REDACTED] stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

[REDACTED] is an Enterprise SaaS company that solves complex problems using the latest ML & NLP technologies. Backed by industry leaders, [REDACTED] & [REDACTED], and founded by well recognized serial entrepreneurs, [REDACTED] is transforming the ITSM market with autonomous resolution. Our product is well defined, our customers are already asking for more, and new demand is astounding.

As a Staff Product Designer who will work closely to build a 'best in class' consumer interface for an enterprise SaaS product. In this role, you will be a voice for the user in all relevant product and business discussions. You will be responsible for ensuring we are shipping a product that solves user problems in the most elegant & simple way, incrementally and iteratively.

What You'll Do:

• Shape how both technical and non-technical users build, test, and deploy Agentic AI workflows across enterprise systems
• Design the Agent Studio experience - [REDACTED]' enterprise platform for building automation and integrations
• Turn complex tasks into simple UI interactions to unlock productivity
• Lead and scope UX opportunities for the Agent AI space
• Wor…