Staff Product Designer – Growth, Onboarding

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📋 Description

• Raise the bar for the industry by leading staff-level design work across [REDACTED]'s onboarding and first-time user experiences, setting clear benchmarks for quality, usability, and trust.
• Define experience strategy for complex onboarding systems including identity verification, account setup, and first product access.
• Own large, ambiguous product challenges that span multiple teams, systems, and regulatory requirements.
• Shape and evolve [REDACTED]'s design language, strengthening visual and interaction consistency across onboarding surfaces while guiding patterns adopted across teams.
• Drive exceptional end-to-end user experiences by partnering closely with designers, product managers, data analysts, engineers, and compliance stakeholders.
• Influence product direction through strong product thinking, user insight, and clear articulation of design decisions.
• Use behavioral data, experimentation, and customer insight to improve activation, onboarding completion, and time to first value.
• Lead by example in design reviews, raising the level of critique, design judgment, and craft across the team.
• Design high-fidelity interactive experiences using prototyping to explore flows, motion, system states, and edge cases.
• Apply AI thoughtfully in the design process to accelerate exploration, testing, and iteration while maintaining strong design judgment.

🎯 Requirements

• 8+ years of experience delivering end-to-end product design, with a portfolio showing shipped, high-impact mobile and web work.
• Staff-level product judgment. You define direction across complex product areas and opera…