Staff Product Designer – Consumer Experience (f/m/d)*

Overview

YOUR MISSION:

We are on a mission to transform how people interact with companies by making every conversation seamless, personalized, and human-like. Our AI Agent Management Platform empowers enterprises to create and manage AI voice and chat agents at scale, turning interactions into lasting relationships.

As our Staff Product Designer – Consumer Experience, you will drive the realisation of the design vision for consumer-facing, multimodal experiences across voice, chat, and beyond. You will guide your cross-functional product team to translate this vision into intuitive, trustworthy, and engaging interfaces that make AI agents feel effortless to use.

This is an opportunity to lead design at the heart of how people experience AI, shaping consumer-grade interfaces that will influence the future of Agentic AI.

IN THIS ROLE YOU WILL:

• Bring the design vision to life in your product team, ensuring clarity and usability across consumer-facing, multimodal experiences.
• Partner closely with product managers, engineers, and AI specialists to align on priorities, user needs, technical feasibility, and business impact.
• Balance simplicity and delight, ensuring interfaces feel natural and human-like across voice, chat, and graphical touchpoints.
• Lead UX strategy for your product team with a focus on multimodal consumer interactions, ensuring research insights shape both near-term design choices and the long-term vision.
• Prototype and test interaction models that make AI agents intuitive and trustworthy for everyday users.
• Take end-to-end ownership of design in your product team, shaping direction and delivering high-quality, hands-on work.

WHAT YOU BRING TO THE TABLE:

• 8+ years of experience in product design with a proven tra…