Staff Content Designer - Send

Job Description

How should global money work? How do you take a complex, stressful experience and make it simple, calming even? How do you challenge the way it’s always been done?

How do you collaborate in a human-centred way to ship work you’re truly proud of?

These are just a few of the challenges a Staff Content Designer will work on as part of [REDACTED]’s global mission to build an open, fair, and human financial system. Right now we move £6 billion every month for over 12 million people. But we're only 2% done — because people without borders deserve money without borders.

What you’ll be doing:

The Send squad is central to [REDACTED]'s mission of building an open, fair and human financial system.

In this role you'll be part of the Pricing squad — the team responsible for how customers understand and experience pricing across all [REDACTED] products. Thinking strategically and systematically about pricing, you’ll develop scalable systems that communicate price consistently across the entire consumer experience — from initial price comparisons, to complex promotional mechanics and intricate dynamic pricing scenarios.

You'll also be part of the Content Design Guild, and will regularly collaborate with the content community across [REDACTED].

Here’s how you’ll contribute:

• Get to know our customers and their relationship with pricing — empathise and understand how people perceive, compare, and make decisions about financial costs across diverse markets and use cases
• Own the strategic design of pricing systems that scale across all [REDACTED] products and markets, thinking systematically about how pricing information, discounts, promotions, and dynamic pricing scenarios work cohesively across the entire customer experience
• Demonstrate sound systems thinking by designing foundational pricing systems, patterns, and frameworks that can be…