Staff Content Designer, Search AI

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in UX content design, leading content-related projects in a tech product, or a related environment.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• 5 years of experience working in a complex, cross-functional organization.
• 3 years of experience working with executive leaders.
• Experience with machine learning, natural language processing (NLP), or generative AI and large language models (LLMs).

About the job

At [REDACTED], we follow a simple but vital premise: "Focus on the user and all else will follow." [REDACTED]’s Conversation Designers leverage their knowledge of human language and communication to create seamless and natural interactions for digital systems across surfaces.

[REDACTED] User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for [REDACTED]’s businesses.

As a Conversation Designer, you’ll create conversational, voice-forward experiences across multiple surfaces, such as smart speakers, smart displays, auto, and more. You’ll work on multiple projects simultaneously, collaborate with cross-functional stakeholders, and provide feedback and direction to design work. Design work will include understanding product requirements and user context, and you’ll create flows, prompts, and multi-modal interaction patterns.

In [REDACTED] Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $188000 - $274000 (USD) + 20% bonus target + equity + benefits

Learn more about benefits at [REDACTED].

Responsibilities

• Lead content design for key work streams; scope opportunities, set the plan, and deliver high-quality UX deliverables that define strategy and shape product experiences.
• Define content requirements and principles that guide and shape AI response strategies and experiences.
• Stay current on the latest design trends and technologies in consumer technology, generative AI, and natural language processing, and leverage this knowledge to innovate.
• Influence UX and cross-functional partnerships to align stakeholder expectations, drive understanding and alignment, and advocate for user-focused content experiences.