Sr. UX Designer

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, [REDACTED] is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One [REDACTED] team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About [REDACTED]:

We’re proud to be 'where the pets go' to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 [REDACTED] stores across the U.S., Mexico and Puerto Rico, 250+ [REDACTED] hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded [REDACTED]. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

As a Sr. Digital UX/UI Designer, you are responsible for designing intuitive, engaging, and seamless digital experiences for [REDACTED]’s consumer-facing platforms across multiple touchpoints. This role combines hands-on design execution with a strong focus on improving user journeys through data-driven insights, iteration, and cross-functional collaboration.

Essential Job Functions

• Lead the creation of intuitive, user-centered digital experiences for customer-facing ecommerce journeys and internal operational tools.
• Design user flows, wireframes, and high-fidelity UI designs
• Lead and contribute to ecommerce funnel improvements (landing, PDP, cart, checkout, post-purchase) by helping identify friction points and implementing iterative design enhancements.
• Lead and participate in discovery activities, including stakeholder meetings, competitive research, and basic user research to inform design decisions.
• Collaborate closely with Product Managers, Engineering, and business stakeholders to understand requirements and translate them into thoughtful design solutions.
• Iterate on designs based on feedback from fellow designers, stakeholders, usability testing, and performance data.
• Support A/B testing and experimentation efforts by preparing design variations and documenting hypotheses.
• Contribute and apply established design systems, component libraries, and brand guidelines to ensure consistency across experiences.
• Prepare clear design documentation and specifications for engineering handoff.
• Present work to internal teams with guidance, articulating design decisions and incorporating feedback constructively.
• Manage assigned tasks effectively while meeting deadlines in a fast-paced environment.

Required Skills and Qualifications

• Degree or certification in Design, Human-Computer Interaction, or related field, or equivalent practical experience.
• 5+ years of digital design experience (web, ecommerce, SaaS, or similar environments)
• Foundational understanding of UX principles, interaction design, and responsive design.
• Experience creating wireframes and prototypes using modern design tools ([REDACTED] preferred).
• Familiarity with the end-to-end product design process, with hands-on experience contributing to shipped features.
• Comfort working collaboratively within cross-functional teams.
• Understanding of conversion rate optimization and data-informed design practices.
• Working knowledge of accessibility and usability best practices.
• Exposure to design systems, style guides, or pattern libraries.

Nice to Have:

• Experience supporting ecommerce projects or internal tools.
• Familiarity with analytics tools and user behavior insights.
• Basic understanding of front-end development concepts (HTML/CSS).
• Experience with AI prototyping and usability testing methods.

#LI-CS1

#CORP

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $103,800.00 - $155,700.00

Hourly or Salary Range will be reflected above. For a more detailed overview of [REDACTED] Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see [REDACTED]

[REDACTED] is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser, click the translate button to the right of your browser address bar. Additional instructions can be found here: [REDACTED] Help .

Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: [REDACTED] Ayuda.