Sr. User Experience Engineer

[REDACTED] is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Hybrid working - based 3 days a week on site in Cork, Ireland

The Team and Role

The Console & SDK team is responsible for defining how users interact with [REDACTED]'s workflow-focused products, extensibility platforms, developer experiences, and future ecosystem capabilities.

Our portfolio includes products such MX Creative Keypad, MX Creative Dialpad, workflow automation experiences, developer SDKs, plugin ecosystems, integrations, and future AI-powered productivity tools.

We are looking for an innovative Senior Product Experience Designer who is passionate about creating software experiences that amplify the value of [REDACTED] hardware.

You are a systems-oriented thinker who enjoys solving complex interaction challenges and simplifying them into intuitive experiences. You understand that great experiences emerge from the combination of hardware, software, AI, and connected ecosystem services.

You are equally comfortable designing device customization experiences, workflow tools, automation systems, SDK experiences, developer-facing tools, and AI-powered capabilities.

You embrace modern design workflows and enjoy building interactive prototypes, experimenting with AI-assisted design tools, and collaborating directly with engineers to bring ideas to life.

Your Contribution

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and Do. Share our passion for Equality and the Environment. Most importantly, bring your sense of humor.

In this role, you will:

Design Console Experiences

• Design software experiences for MX Creative Keypad, MX Creative Dialpad, and future workflow-focused [REDACTED] products.
• Create intuitive experiences that help users discover, customize, and master their devices.
• Design scalable interaction patterns that seamlessly connect physical controls with software experiences.

Shape Productivity & Creative Workflows

• Design experiences that help users work faster, automate repetitive tasks, and unlock new ways of working.
• Explore interaction models that combine hardware, software intelligence, and contextual workflows.
• Create experiences that support creators, professionals, developers, and power users across a variety of applications and platforms

Build Ecosystem & Extensibility Experiences

• Design integrations, plugins, actions, SDK experiences, and extensibility frameworks that connect [REDACTED] products to broader user workflows.
• Help define how [REDACTED] products interact with third-party applications, services, AI models, and developer ecosystems.
• Contribute to experiences that enable developers, partners, and creators to build on top of [REDACTED] platforms.

Drive Innovation Through AI

• Explore future concepts around AI, automation, personalization, workflow acceleration, and intelligent experiences.
• Design AI-powered features that feel useful, trustworthy, and intuitive.
• Partner with engineering teams to explore emerging technologies and new interaction paradigms.

Leverage Modern Design & Prototyping Workflows

• Use AI-powered design tools and modern prototyping workflows to accelerate exploration, validation, and communication.
• Build interactive prototypes that help teams evaluate ideas before development.
• Leverage tools such as Claude Code, Replit, Cursor, Figma Make, or similar platforms to move rapidly from concepts to working experiences.
• Help evolve [REDACTED]'s design practices through new design-engineering and AI-assisted workflows.

Collaborate & Influence

• Partner closely with Product Managers, Engineers, Researchers, Hardware Designers, and Business stakeholders throughout the product development lifecycle.
• Present design work clearly and confidently to teams and senior leadership.
• Advocate for user-centered solutions by balancing business goals, technical constraints, and customer needs.
• Facilitate cross-functional ideation sessions and workshops.

Key Qualifications

Design Excellence

• Strong UX design experience with expertise in consumer-facing desktop and mobile software applications.
• Deep understanding of interaction design, information architecture, and systems thinking.
• Proven ability to simplify complex technical concepts into intuitive user experiences.
• Strong visual design skills with an understanding of typography, hierarchy, motion, and interface design.
• Skilled in creating user flows, wireframes, prototypes, and high-fidelity experiences.
• Experience designing accessible products and applying WCAG guidelines.
• Ability to work across multiple levels of fidelity, from concept exploration to production-ready design.

Systems & Ecosystem Thinking

• Experience designing software experiences that connect hardware, software, services, and ecosystems.
• Ability to think holistically across end-to-end user journeys and product ecosystems.
• Interest in workflow automation, productivity tools, extensibility platforms, developer experiences, and connected services.

AI & Modern Design Workflows

• Experience leveraging AI-powered tools as part of the design process.
• Familiarity with modern design-engineering and rapid prototyping workflows.
• Experience with tools such as Claude Code, Replit, Cursor, Figma Make, Lovable, Bolt, or similar platforms is highly desirable.
• Comfortable building interactive prototypes that go beyond traditional wireframes and static mockups.
• Interest in agentic workflows, AI-assisted development, automation, and emerging design technologies.
• Ability to rapidly explore, validate, and communicate ideas through working prototypes.

Technical & Tools

• Advanced proficiency in Figma including Components, Variables, Design Systems, Prototyping, and Dev Mode.
• Experience creating interactive prototypes using both design and code-based approaches.
• Basic coding skills in HTML, CSS, JavaScript, React, Swift, Python, or similar technologies are a strong plus.
• Understanding of software development processes and engineering workflows.
• Ability to collaborate effectively with engineers and contribute to design-engineering discussions.

Communication & Collaboration

• Strong written, verbal, and visual communication skills.
• Experience presenting design work to cross-functional teams and stakeholders.
• Ability to thrive in collaborative, multidisciplinary environments.
• Comfortable navigating ambiguity and solving open-ended problems.
• A strong point of view with a healthy dose of humility.

Portfolio

A portfolio demonstrating systems thinking, interaction design excellence, visual craftsmanship, and your ability to solve complex software challenges.

We want to see examples of:

• Complex software applications.
• Hardware and software experiences.
• Workflow, automation, or ecosystem thinking.
• AI-powered or emerging technology experiences.
• Interactive prototypes and design-engineering work.
• Your design process and how you move from problem definition to solution.

Across [REDACTED] we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.

[REDACTED] is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don’t meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!

We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. [REDACTED] supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can’t wait to tell you more about them being that there are too many to list here and they vary based on location.

All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at [REDACTED] for assistance and we will get back to you as soon as possible.