Sr. User Experience Designer

About the Team

You will be part of the User Experience team responsible for designing the customer experience across our brands. Our mission is to design and deliver a friction-free, inspirational and overall delightful experience for our [REDACTED] customers.

About the Role

We are seeking a Senior UX Designer to join our Enterprise UX Team, focused on delivering exceptional design solutions for A/B tests that optimize our Ecommerce site and add personalized experience modules for our four largest brands: [REDACTED], [REDACTED], [REDACTED], and [REDACTED].

You will work closely with another UX Designer and Product Managers, as well as Brand partners, Data Analysts and Engineers in a fast-paced program driving meaningful business impact. This role is ideal for a strong individual contributor who brings excellent design craft, speed, and a customer-focused perspective to experimentation.

Responsibilities

• Deliver UI/UX design solutions for rapid experimentation and personalization initiatives across our Ecommerce experience
• Generate multiple design variants, incorporate stakeholder feedback and direction, and iterate designs to testable treatments
• Present and share test designs clearly and concisely for Technology and Brand stakeholders
• Apply design thinking to a lean, agile workflow, incorporating data-driven insights to inform test hypotheses and strong design directions
• Track multiple workstreams, pivot and prioritize work as needed

Criteria

• 5 years of professional UX design experience
• Bachelor’s degree in a related field or equivalent work experience
• Strong visual and interaction design skills, with proven record of impact on site optimization programs
• Proficiency in Figma and in using AI-assisted design or prototyping tools
• Experience designing for retail Ecommerce, with a solid understanding of Ecommerce KPIs (e.g., conversion, engagement, revenue)
• Strong organizational skills and ability to manage multiple concurrent projects
• Clear, confident communication and presentation skills
• This role requires being onsite in the San Francisco, California office Monday through Thursday

Our Culture & Values

We believe that taking care of our people is vital to our success and we strive to offer equitable and transparent practices for all. We prioritize connection, growth, and wellbeing.

People First

Putting People First means investing in overall well-being and opportunities to grow and advance within the organization. Depending on the position and location, here are a few highlights of what benefits may be available:

Benefits

• A generous discount on all [REDACTED] brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health

Continued Learning

• In-person and online learning opportunities through [REDACTED] University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

[REDACTED] will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

[REDACTED] is an Equal Opportunity Employer. [REDACTED] will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

The expected starting pay range for this position is $ - $%. Applicable pay ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. In addition to competitive pay, compensation may include a variety of other components like benefits, paid time off, merit, and bonus opportunities.

Our Company

Founded in 1956, [REDACTED] is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], [REDACTED], and [REDACTED]. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.