Software Product Owner

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📋 Description

• Manage scrum teams of software developers, quality assurance engineers, and product managers to deliver new functionality for food safety software platforms
• Partner with Product Management, Engineering, QA, Customer Success, subject matter experts, and business stakeholders to align software solutions with business goals and customer needs
• Gather and translate stakeholder and end-user feedback into product requirements, user stories, acceptance criteria, workflows, and documentation
• Own and maintain the product backlog, prioritizing features, enhancements, defects, and technical work
• Translate the product roadmap into epics, features, and user stories for Agile teams
• Collaborate with engineering and QA to clarify requirements, support solution design, validate implementation, and ensure high-quality releases
• Participate in sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives
• Support end-to-end product launches with engineering, support, training, and customer-facing teams
• Optimize user experiences and product performance across on-premises, integrated hardware, and performance-sensitive environments
• Monitor product performance, customer feedback, adoption, and usability trends to identify enhancements
• Drive process improvements and consistent Agile product ownership practices
• Communicate priorities, progress, risks, and decisions to technical and non-technical audiences
• Maintain backlogs, release notes, workflows, requirements documentation, and decision records

🎯 Requirements

• Bachelor's degree in business, computer science, information systems, engineering, product management, or a related field; equivalent relevant experience may be considered
• 3-5 years of experience in software product ownership, product development, business analysis, Agile delivery, or a related software delivery role
• Strong understanding of Agile principles, Scrum practices, backlog management, sprint planning, and iterative software development
• Ability to write clear user stories, acceptance criteria, requirements documentation, and product workflows
• Experience using Azure DevOps or a comparable tool to manage backlogs, user stories, work items, sprints, and delivery tracking
• Ability to translate customer, operational, and business needs into actionable technical requirements
• Strong verbal and written communication skills for technical and non-technical audiences
• Highly organized and detail-oriented, able to manage competing priorities, timelines, and stakeholder expectations
• Collaborative approach across product, engineering, QA, support, and business teams
• Analytical problem-solving skills and ability to evaluate options, identify trade-offs, and support decisions with data
• Proficiency with Microsoft 365 tools, including Teams, Outlook, PowerPoint, Excel, and related collaboration platforms
• Flexibility and adaptability in a fast-paced environment
• Ability to work in the United States in accordance with applicable employment requirements
• Experience in food safety, animal safety, life sciences, diagnostics, laboratory, manufacturing, supply chain, or other regulated or quality-focused environments is desirable
• Experience with software products integrating with hardware, instruments, on-premises systems, cloud platforms, or enterprise business systems is desirable
• Familiarity with UX concepts, usability testing, workflow optimization, or customer journey mapping is desirable
• Experience supporting product launches, release readiness, training materials, customer support enablement, or go-to-market activities is desirable
• Knowledge of API integrations, data flows, system configuration, or technical architecture concepts is desirable
• Experience working with distributed or cross-functional teams is desirable
• Product Owner, Scrum, Agile, or related professional certification is desirable

🏖️ Benefits

• The opportunity to contribute to software products that support [REDACTED]'s mission and deliver value to customers and teams across the business
• A collaborative environment where product, engineering, customer-facing, and operational teams work together to solve meaningful problems
• Opportunities to strengthen product ownership, Agile delivery, stakeholder management, and software product strategy skills
• A role with visibility across cross-functional teams and the ability to influence product outcomes from discovery through delivery
• A workplace committed to equal employment opportunity, inclusion, and respectful collaboration

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