ServiceNow UI Builder Playbook Developer, Chennai (India)
About this role
Job Summary
We are looking for a highly skilled ServiceNow UI Builder Playbook Developer with 4+ years of hands-on experience in ServiceNow application development, UI Builder, and Playbook development. The ideal candidate will be responsible for designing up-to-date, intuitive, and scalable user experiences using ServiceNow UI Builder, creating reusable UI components, configuring Playbooks, and integrating them seamlessly with ServiceNow workflows and platform capabilities.
The successful candidate should possess robust expertise in Now Experience Framework, ServiceNow platform customization, UI/UX best practices, and integration with backend workflows to deliver enterprise-grade ServiceNow solutions.
Key Responsibilities
- Design, develop, configure, and maintain ServiceNow UI Builder Playbooks for enterprise applications.
- Develop contemporary, responsive, and user-friendly interfaces using ServiceNow UI Builder and Now Experience Framework.
- Collaborate with business stakeholders, product owners, business analysts, and technical teams to gather requirements and translate them into scalable UI solutions.
- Build reusable UI components, custom pages, templates, and widgets to ensure consistency across ServiceNow applications.
- Configure and customize Playbooks to improve user productivity and business process automation.
- Integrate UI Builder applications with:
- Flow Designer
- Business Rules
- Script Includes
- REST APIs
- IntegrationHub
- Service Catalog
- Record Producers
- Develop client-side logic using JavaScript and ServiceNow scripting frameworks.
- Implement UI/UX best practices to enhance usability, accessibility, and responsive design.
- Optimize UI Builder applications for performance, scalability, and maintainability.
- Troubleshoot UI rendering, client scripting, Playbook configurations, and platform-related issues.
- Create and maintain technical documentation, configuration guides, design documents, and user manuals.
- Participate in code reviews and .
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