Senior UX Writer
About this role
About the Role
We're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.
Responsibilities
- Develop and implement UX copy for new features and user onboarding (Ukrainian and English)
- Analyze existing functionality and propose improvements through microcopy optimization
- Gather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)
- Build and maintain a unified Tone of Voice and glossary/guidelines for the app
- Prepare copy specifications for the development team
- Monitor the market and track global UX writing best practices
- Use analytics tools and conduct research to evaluate copy effectiveness
- Collaborate cross-functionally with design, engineering, legal, and marketing teams
Requirements
- Higher education in philology, journalism, marketing, sociology, communications, or related field
- 3+ years as a UX writer or product copywriter in a product IT company or banking sector
- Strong understanding of mobile product development processes and UX/UI design
- Experience testing hypotheses around product copy
- Experience with analytics/metrics to evaluate interface copy
- Knowledge of Agile methodologies
- Strong communication and cross-functional collaboration skills
- Fluent, flawless Ukrainian (business style, grammar)
- Advanced-level English
Nice to Have
- Banking/fintech experience
- Basic understanding of APIs and integrations
- Experience launching new products from scratch
- Figma skills
Key Competencies
- Strategic thinking, results orientation, customer focus
- Data analysis (A/B testing copy)
- Commercial/product thinking
- Effective communication with stakeholders
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
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