Senior UX / UI Designer

We're [REDACTED], a leading and rapidly growing online printer in the UK. Our team lives and breathes print, design, and business growth, always striving to help our customers succeed with creative, forward-thinking solutions.

Role Overview

We're looking for a Senior UX / UI Designer to play a key role in shaping the next phase of our digital experience, across our customer-facing ecommerce storefront, backend/ internal tools, and in close collaboration with our Brand and Marketing teams.

This is an end-to-end role with real influence: not just designing interfaces, but helping define how our products work, feel, and evolve. You'll ensure every interaction is simple, intuitive, and aligned with our brand. From concept to prototype, you'll use insight and evidence to create seamless and satisfying solutions that are visually consistent across all platforms.

This hands-on role is perfect for a creative problem-solver who combines user-centred thinking with a strong appreciation for design, and will appreciate being a centre of user-centric excellence and advice for a wider team of design professionals. This role is also a hybrid role, based in our Cramlington office Mondays and Tuesdays, with flexibility to work from home remaining 3 days a week.

Requirements

Key Responsibilities

User Insight & Research

• Identify user needs, pain points, and behaviours using qualitative and quantitative methods.
• Conduct or collaborate with Ecommerce on user testing sessions and feedback analysis.
• Translate insights into actionable design improvements that enhance the customer journey.

UX Design & Prototyping

• Create wireframes, journey flows, and prototypes (low to high fidelity) in Figma.
• Design solutions that are both functional and visually consiste…