Senior UX Researcher

Job Description

Title: Senior UX Researcher

Location: 100% Remote (Pacific Time Zone)

Type: Full Time/ Permanent Position

Pay: $110,000 - $120,000 Annually

Start date: As soon as possible

**This job closed on October 5th Apply now

Our client is looking for a skilled Senior UX Researcher who champions our users in all phases of the product management cycle. From context and problem framing all the way through to the delivery of meaningful solutions. Conduct research to understand our customers problems, work with the business to understand their needs, collaborate with designers and developers to design the final products.

What you'll be doing

• Build relationships and partner with key stakeholders, product managers, designers and developers to evaluate product goals and strategies to identify opportunities and conduct research to generate deeper insights
• Conduct research to understand our customers problems, collaborate with product owners, designers and developers to integrate research findings and usability into the final product
• User research: conduct field studies, surveys, interviews, ethnographic studies, demographic analysis to combine with product research, and various mixed methods
• Comparative and competitive research: analyze and stay on top of competitive products, industry and market trends
• Usability testing: create test plans with the product and design teams and facilitate usability sessions in person and/or remote using various tools to validate designs with customers and provide actionable recommendations
• Develop comprehensive research strategies to drive data into decisions across the product lifecycle
• Communicate research results and provide recommendations using data and metrics through written reports and group presentations to stakeholders and the design team
• Develop long-term user research plans and usability sessions to help improve the end-user experience while driving business goals
• Practice and help evolve the teams research techniques and toolset to work effectively within a design cycle
• Passionate about building a solid research-focused foundation to mentor and educate other designers and be a thought leader for UX research across the organization

Requirements/ Qualifications

• 6+ years of demonstrated end-to-end experience in all aspects of the research process from planning, recruiting, executing, analyzing and collaborating with designers to integrate the results
• A portfolio or case study showing your UX research process and the various methodologies used to obtain results that helped create delightful experiences
• Degree in HCI, Cognitive Psychology, Human Factors, Social Science, Statistics or other human behavior-related degree preferred or equivalent demonstrated work experience
• Competent in both qualitative and quantitative, but flexible approach to determine and execute the appropriate research method to generate actionable, data-driven insights that will inform design decisions
• Excellent interpersonal and compelling presentation skills that allow you to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
• A thorough understanding of the relationship between business, technology and user experience and the role of user research
• Technical background and a strong familiarity with software engineering in an agile environment, especially enterprise/SaaS
• Experience working with Finance related businesses is a plus

If you meet the above qualifications/ requirements, and feel this is an exciting opportunity for you, we want to hear from you! Apply now.