Senior UX Researcher (Okta Device Access)
About this role
- Here is the updated summary for the [REDACTED] Device Access (ODA) and [REDACTED] Verify (OV) space, adapted to match the collaborative, ownership-focused, and candidate-centric tone of your PAM example:
- In this role, you will work as a trusted cross-functional partner on our [REDACTED] Device Access (ODA) and [REDACTED] Verify (OV) products, and have the opportunity to influence product and design decisions through your work
- You will own the UX roadmap for ODA and OV, working closely with your design, product, and engineering partners to ensure that your work is aligned to the highest priority needs of the endpoint identity area, informing both long and near-term decisions
- You'll provide mentorship and coaching to more junior team members, helping raise the quality bar and impact of the team
- ODA and OV's goal is to develop products that enable [REDACTED] customers to secure their workforce right from physical device bootup, providing frictionless, phishing-resistant, and passwordless authentication
- Grow and develop a research practice aimed at understanding the needs of the OPA and OV teams, collaborate with stakeholders to craft research questions and execute research
- Scope, prioritize, organize, and manage research initiatives across these teams
- Exercise flexibility in research methodology (as appropriate for the product space and timeline) by designing and utilizing generative studies or evaluative research, appropriately
- Facilitate cross-discipline research to drive clarity and decision-making
- Design mechanisms to build up customer empathy and deep knowledge of our partners, end users, consumers, administrators, and other identified audiences
- Represent your research to diverse audiences across the organization
- Handle multiple projects and tasks concurrently
- Provide coaching and mentorship to more junior researchers
Benefits
- Work from home opportunities
- Health + Wellness
- Financial Benefits
- Pay + Incentives
- Time Off
- Everyday Living
- Resources
Benefits & Perks
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