Senior UX Researcher (Mixed Methods, Quant-Leaning)

We have a large and growing user base, with an opportunity to deepen our understanding of what drives conversion, willingness to pay, and long-term subscription value

We’re looking for a Senior Mixed Methods UX Researcher in New York to lead this work

This is a quantitatively oriented role focused on using rigorous research and measurement to shape product and growth decisions, complemented by qualitative research when deeper user insight is needed

You’ll partner closely with product and cross-functional leaders across growth, monetization, and subscriptions, helping inform fast-moving decisions around pricing, packaging, and conversion

This role adds deep research expertise to the team

You’ll set a high bar for methodological rigor, clarify what the research can reliably answer, and guide stakeholders toward well-supported decisions

• Lead end-to-end research that informs product, growth, and monetization decisions
• Use a range of research methods to understand customer needs, behaviors, and preferences
• Partner closely with product, design, data, and other cross-functional teams
• Build scalable approaches for measuring customer sentiment and product performance over time
• Clearly communicate what the research shows, what it does not show, and what the team should consider next

Benefits

• Retirement Match: [REDACTED] offers a Traditional 401(k) plan and Roth 401(k) plan with a 3% Safe Harbor company match.
• Medical, Dental & Vision: We offer competitive medical, dental, vision insurance for employees and dependents.
• Commuter Benefit: Generous monthly stipend for commuting expenses.
• Lunch Program: [REDACTED] offers free lunch 5 days a week in each of our office locations.
• Time Off: [REDACTED] employees are provided with unlimited paid time off as well as unlimited sick days + 11 company holidays.
• Creative Education Stipend: Annual reimbursements for creative education and development.
• Parental Leave: 16 weeks of fully paid parental leave to both birthing and non-birthing parents.