Senior UX Researcher

At [REDACTED], we have an ambitious goal: to inspire and empower everyone to fight food waste together.

40% of all food produced in the world is wasted. And that has a huge impact on the health of our planet, with 10% of greenhouse gas emissions coming from food waste.

We're more than an app: we are a certified B Corporation with a mission to empower everyone to take action against food waste, so alongside our marketplace app, we create educational tools, explore new business solutions - such as our Retail Technologies offering, and influence legislation to help reduce food waste.

We're growing fast: Our community of 133 million registered users and 261,000 active partners across 21 countries, have together already prevented 517+ million meals from going to waste - avoiding over 1.397,000 tonnes of CO2e!

Your mission

We are looking for a Senior UX Researcher to lead understanding of our partner (B2B) experience across acquisition, onboarding, engagement and long-term success.

You will connect partner needs, product strategy and commercial outcomes, generating insight that directly informs roadmap decisions, reduces risk and unlocks scalable growth.

As a strategic partner to Product, Design, Analytics, Strategy and Operations leadership, you will shape what we build, why we build it and how we deliver measurable value to partners.

This role reports to the Head of UX Research.

Responsibilities

• Lead end-to-end research that informs partner-facing product strategy, commercial models and lifecycle experience
• Translate complex partner behaviours and market dynamics into clear, actionable insight that influences roadmap and investment decisions
• Build foundational understanding of partner segments, needs and success drivers across markets
• Collaborate clo…