Senior UX Product Manager
About this role
📋 Description
- Lead and manage the UX team, providing direction, coaching, mentorship, and professional development
- Establish and drive the UX vision, strategy, standards, and priorities across the product portfolio
- Work with Product and Engineering leadership to focus UX resources and align the team with broader product priorities
- Work with customers and stakeholders to understand workflows, pain points, and opportunities
- Translate customer and business problems into clear product requirements, user journeys, and experience priorities
- Partner with Product Managers, UX Designers, and Engineers throughout discovery, design, development, and delivery
- Use Figma to collaborate on user journeys, concepts, prototypes, and design decisions
- Establish and maintain scalable design systems, UX patterns, and standards
- Use customer feedback, usability testing, product telemetry, and other insights to continuously improve product experiences
- Identify opportunities for AI-powered conversational, assistive, and agentic customer experiences
- Champion AI use across the UX team for research, ideation, prototyping, analysis, and design
- Balance customer needs, usability, technical feasibility, business priorities, and delivery constraints
🎯 Requirements
- Experience managing a UX, Product Design, or Design team
- Experience with enterprise SaaS products
- Experience with CPQ, CRM, document automation, commerce, or complex workflow applications
- Experience designing or managing AI-powered, conversational, copilot, or agentic experiences
- Experience establishing or governing design systems
- Familiarity with modern web development and component-based UI frameworks
- Understanding of WCAG accessibility principles
- Experience using product analytics and telemetry to make UX decisions
- Experience working with distributed Product and Engineering teams
- Technical enough to have productive conversations with Engineering about feasibility and trade-offs
- Experience with Figma
- Ability to understand complex workflows and translate customer and business problems into product requirements, user journeys, and experience priorities
🏖️ Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Voluntary Disability Insurance
- Company Stock Plan
- Company Bonus Plan
- Health Savings Account (HSA) and Flexible Spending Account (FSA)
- 401(k) with Company Match
- [REDACTED] Virtual Healthcare
- Health Advocate Program
- Paid Holidays and Generous PTO—we encourage you to use it!
- Flexible work environment with accountability and trust
- Opportunities for ongoing technical learning and career advancement
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